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Flight Coordinator
| Posting date: | 02 December 2024 |
|---|---|
| Salary: | £17.31 per hour |
| Hours: | Full time |
| Closing date: | 01 January 2025 |
| Location: | London Heathrow Airport, Hounslow |
| Remote working: | On-site only |
| Company: | dnata catering UK |
| Job type: | Permanent |
| Job reference: | ALSG184794 |
Summary
Flight Co-ordinator London Heathrow
What the role is
To support and check flights being built with final sign off and checks being completed prior to flight departure. You will travel on a daily basis supporting and assisting the team’s operation from unit to airside at Gatwick. You are responsible for the timely delivery of our catering services for our customers in accordance with customer specifications and contractual agreements. You may be required to assist with the loading of the aircraft, liaising with cabin crew and completing paperwork to specific standards.
What you’ll be doing will include
Complete full check of flights prior to departure from Gatwick to ensure all items are produced, packed, assembled and dispatched in line with customer requirements.
Act as dnata Catering representative in dealings with cabin crew on board the aircraft, ensuring that the necessary sign off procedures are complied with
Resolve any catering problems raised by the cabin crew
Ensure accuracy of the necessary paperwork required by the airline
Maintain a thorough and up-to-date knowledge of specific airline requirements e.g. re-usage of food
Undertake temperature checks as per airline requirements
Undertake galley packing with drivers and ensure items are correctly stowed in line with customer requirements
Undertake any ad hoc duties that may be airline specific or a requirement of the Airline Account Manager, ensuring effective account management
Ensure compliance with company security, food hygiene and health and safety policies and procedures inclusive of those laid out by the airport operator
Pro-actively communicate with internal and external customers, line managers and colleagues regarding operational issues
Safeguard, maintain and foster good relationships with our customers
Maintain a clean, smart appearance with your company uniform worn at all time
What you’ll have will include
Experience in the airline catering industry
Possess a full UK driving license
Excellent customer service skills
Possess excellent communication and interpersonal skills, both verbally and written, with experience of professionally liaising with colleagues, managers and external customers
Ability to solve problems quickly using own initiative and work within strict deadlines
Ability to work under pressure
To be self disciplined, reliable and accurate with a keen eye for detail
Able to work alone and in a team
Flexibility in working hours
What the role is
To support and check flights being built with final sign off and checks being completed prior to flight departure. You will travel on a daily basis supporting and assisting the team’s operation from unit to airside at Gatwick. You are responsible for the timely delivery of our catering services for our customers in accordance with customer specifications and contractual agreements. You may be required to assist with the loading of the aircraft, liaising with cabin crew and completing paperwork to specific standards.
What you’ll be doing will include
Complete full check of flights prior to departure from Gatwick to ensure all items are produced, packed, assembled and dispatched in line with customer requirements.
Act as dnata Catering representative in dealings with cabin crew on board the aircraft, ensuring that the necessary sign off procedures are complied with
Resolve any catering problems raised by the cabin crew
Ensure accuracy of the necessary paperwork required by the airline
Maintain a thorough and up-to-date knowledge of specific airline requirements e.g. re-usage of food
Undertake temperature checks as per airline requirements
Undertake galley packing with drivers and ensure items are correctly stowed in line with customer requirements
Undertake any ad hoc duties that may be airline specific or a requirement of the Airline Account Manager, ensuring effective account management
Ensure compliance with company security, food hygiene and health and safety policies and procedures inclusive of those laid out by the airport operator
Pro-actively communicate with internal and external customers, line managers and colleagues regarding operational issues
Safeguard, maintain and foster good relationships with our customers
Maintain a clean, smart appearance with your company uniform worn at all time
What you’ll have will include
Experience in the airline catering industry
Possess a full UK driving license
Excellent customer service skills
Possess excellent communication and interpersonal skills, both verbally and written, with experience of professionally liaising with colleagues, managers and external customers
Ability to solve problems quickly using own initiative and work within strict deadlines
Ability to work under pressure
To be self disciplined, reliable and accurate with a keen eye for detail
Able to work alone and in a team
Flexibility in working hours