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Senior Administration Officer
| Posting date: | 28 November 2024 |
|---|---|
| Salary: | £24,071.00 to £25,674.00 per year |
| Additional salary information: | £24071.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 11 December 2024 |
| Location: | Coventry, CV2 2DX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9218-24-1831 |
Summary
1. Obtain confidential information from patients or their relatives and record this on the hospitals computerised system. 2. Supporting team members within department which will require undertaking appropriate training to provide cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. 3. Ensure that your work area and equipment and left in good working condition on a daily basis 4. Ensure that all Trust wide standards are maintained and monitored to improve the quality and total care to all who come in contact with services provided by University Hospitals Coventry & Warwickshire NHS Trust. 5. Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff. Working in an administrative role Experience in a customer facing role Excellent communication skills, particularly over the telephone with people at all levels Excellent customer service Ability to stay calm under pressure Good team player who is also able to work on own initiative Professional approach Flexibility and commitment You will need to be proficient in the use of standard Microsoft Office packages. In addition to this, experience in the use of patient administration systems would be advantageous. For further details of the role please see the attached job description.