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Part Time Customer Services Officer - Tingwall Airport
| Posting date: | 27 November 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 26 December 2024 |
| Location: | Sumburgh, ZE1 0LX |
| Remote working: | On-site only |
| Company: | HIJOBS |
| Job type: | Permanent |
| Job reference: | 325052 |
Summary
We currently have a requirement for a part-time Customer Services Officer to work approximately 10 15 hours per week. In addition, the candidate will provide cover for the Base Manager and Station Officer during periods of annual leave. This is a great opportunity for an individual that wants to be an integral part of a small and friendly team.
The ideal candidate will be able to work on their own initiative with a proactive approach, possess good verbal and written communication skills, and work well under pressure.
Key responsibilities are:
- Dealing with passenger flight enquires and flight bookings
- Telephone reservations / enquiries and email monitoring
- Processing of passengers from ticket purchase through to flight check-in
- Correct and accurate processing / handling of passenger baggage
- Escorting passengers to and from the aircraft
- Assisting to maintain the ticket sales records on the relevant company account forms
- Administrative tasks as directed by the Base Manager
- Saturday working during operation of the summer flying schedule on a rotational basis with other staff members