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Administration Manager
| Posting date: | 26 November 2024 |
|---|---|
| Salary: | £29,970.00 to £36,483.00 per year |
| Additional salary information: | £29970.00 - £36483.00 a year |
| Hours: | Full time |
| Closing date: | 08 December 2024 |
| Location: | Coventry, CV2 2DX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9218-24-1817 |
Summary
1. To assume overall responsibility for the management of the administrative staff within the Department, including: Acting as the specialty lead for managing recruitment, retention and selection of administrative staff including preparation of the appropriate documentationAssuming first line management responsibility in dealing with disciplinary, capability and grievance issuesResponsibility for the education and development of the administrative staff including undertaking Personal Development Reviews in conjunction with KSF outlines, formulating Personal Development Plans and identifying training needs using analytical skills to ensure they appropriate to the needs of the service. 2. To ensure an effective internal and external communication system within the specialty, including: Provision of an effective communication system both within the specialty team and to internal and external agencies. Providing and improving services in line with Trust objectives and nationally agreed initiatives Motivating and persuading staff regarding changes to procedures and current practice Monitoring and assisting with the investigation of complaints in line with Trust guidelines, policies and procedures, instigating any immediate action required for reasons of health, safety and security. Dealing with constant interruptions and occasional verbal aggression from service users in a professional manner 3. To manage the Departmental administrative budget. 4. To continually contribute to patient and business improvement Agendas. For full details, please see the Job Description and Person Specification attached.