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11694 - Teaching and Student Services Support Officer

Job details
Posting date: 25 November 2024
Salary: £28,879 to £33,232 per year
Hours: Full time
Closing date: 09 December 2024
Location: Edinburgh, Scotland
Remote working: Hybrid - work remotely up to 4 days per week
Company: University of Edinburgh
Job type: Temporary
Job reference: 11694

Summary

Grade UE05: £28,879 to £33,232 per annum

CAHSS/School of Divinity

Full-time: 35 hours per week

Fixed-term: for 11 months from January to November 2025





You will play a key role in student support; answering and escalating student enquiries as circumstances require. You will be active in supporting Student Advisers with processes including course enrolment, engagement monitoring, referrals to other University support services, and other matters related to student support.



You will provide support for teaching administration, including acting as programme administrator for the Philosophy, Science and Religion MSc (online) and supporting PG admissions processes.



This post is full-time (35 hours per week), and fixed-term for 11 months (January to November 2025). We are open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.



The salary for this post is £28,879 to £33,232 per annum.



Your skills and attributes for success:

Strong interpersonal skills, including excellent written and verbal communication
Proven ability to create a supportive environment when dealing with distressed students or sensitive situations.
Proven ability to handle sensitive and personal information with tact and confidentiality.
Proven ability to operate in a team environment.
Organisation and time management skills, with the ability to work calmly under pressure


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Please ensure you include the following documents in your application:

- CV

- Cover letter