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Mobile Phone Technician
| Posting date: | 25 November 2024 |
|---|---|
| Salary: | £20,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 25 December 2024 |
| Location: | WV11 1SZ |
| Remote working: | On-site only |
| Company: | Saigates Limited |
| Job type: | Permanent |
| Job reference: | SL11/01 |
Summary
Location: Wolverhampton WV11
Department: Quality and repairs
Reports to: Operation’s manager
Job Type: Full-time
Job Summary:
We are looking for a highly skilled Mobile Phone Repairs Technician to join our team. The successful candidate will be responsible for diagnosing, repairing, and testing mobile phones, ensuring they are restored to optimal condition. This role requires excellent technical expertise in mobile phone repairs, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Diagnose and repair a wide range of mobile phone issues, including screen damage, battery problems, software malfunctions, charging issues, and more.
Perform hardware repairs such as screen replacements, battery replacements, motherboard repairs, camera repairs, and other component fixes.
Troubleshoot and resolve both software and hardware issues, ensuring devices are fully functional before return.
Conduct thorough testing after repairs to ensure mobile devices are operating to the highest standards.
Maintain accurate records of all repairs, including parts used, time spent, and the nature of the issue.
Ensure all mobile phones are repaired in a timely manner and returned to customers with minimal disruption.
Collaborate with team members to ensure smooth operations and resolve complex repair issues when necessary.
Stay updated with the latest trends in mobile phone technology, tools, and repair techniques.
Handle customer inquiries related to repairs and provide clear communication regarding repair status and estimated completion time.
Follow health and safety regulations, maintaining a clean and organized work environment.
Qualifications:
Proven experience in mobile phone repairs, including both hardware and software troubleshooting.
Solid understanding of mobile phone components, including motherboards, screens, batteries, charging ports, and more.
Experience with popular mobile phone brands (e.g., Apple, Samsung, Huawei, etc.).
Proficient in using repair tools such as soldering irons, screen separation machines, and diagnostic software.
Strong attention to detail and problem-solving abilities.
Excellent customer service skills, with the ability to explain technical issues clearly to non-technical individuals.
Ability to work efficiently under pressure and meet repair deadlines.
High school diploma or equivalent (technical certifications in mobile phone repairs or electronics preferred).
Desirable Skills:
Experience with software flashing, data recovery, and other advanced repair techniques.
Familiarity with mobile phone repair management systems or tracking software.
Ability to work independently as well as part of a team.
Strong organizational and time management skills.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for training and professional development.
Sponsorship available.
Job Type: Full-time
Pay: £20,000.00-£30,000.00 per year
Additional pay:
Loyalty bonus
Benefits:
Employee discount
Employee mentoring programme
On-site parking
Referral programme
UK visa sponsorship
Schedule:
Day shift
Monday to Friday
Overtime
Experience:
Department: Quality and repairs
Reports to: Operation’s manager
Job Type: Full-time
Job Summary:
We are looking for a highly skilled Mobile Phone Repairs Technician to join our team. The successful candidate will be responsible for diagnosing, repairing, and testing mobile phones, ensuring they are restored to optimal condition. This role requires excellent technical expertise in mobile phone repairs, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Diagnose and repair a wide range of mobile phone issues, including screen damage, battery problems, software malfunctions, charging issues, and more.
Perform hardware repairs such as screen replacements, battery replacements, motherboard repairs, camera repairs, and other component fixes.
Troubleshoot and resolve both software and hardware issues, ensuring devices are fully functional before return.
Conduct thorough testing after repairs to ensure mobile devices are operating to the highest standards.
Maintain accurate records of all repairs, including parts used, time spent, and the nature of the issue.
Ensure all mobile phones are repaired in a timely manner and returned to customers with minimal disruption.
Collaborate with team members to ensure smooth operations and resolve complex repair issues when necessary.
Stay updated with the latest trends in mobile phone technology, tools, and repair techniques.
Handle customer inquiries related to repairs and provide clear communication regarding repair status and estimated completion time.
Follow health and safety regulations, maintaining a clean and organized work environment.
Qualifications:
Proven experience in mobile phone repairs, including both hardware and software troubleshooting.
Solid understanding of mobile phone components, including motherboards, screens, batteries, charging ports, and more.
Experience with popular mobile phone brands (e.g., Apple, Samsung, Huawei, etc.).
Proficient in using repair tools such as soldering irons, screen separation machines, and diagnostic software.
Strong attention to detail and problem-solving abilities.
Excellent customer service skills, with the ability to explain technical issues clearly to non-technical individuals.
Ability to work efficiently under pressure and meet repair deadlines.
High school diploma or equivalent (technical certifications in mobile phone repairs or electronics preferred).
Desirable Skills:
Experience with software flashing, data recovery, and other advanced repair techniques.
Familiarity with mobile phone repair management systems or tracking software.
Ability to work independently as well as part of a team.
Strong organizational and time management skills.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for training and professional development.
Sponsorship available.
Job Type: Full-time
Pay: £20,000.00-£30,000.00 per year
Additional pay:
Loyalty bonus
Benefits:
Employee discount
Employee mentoring programme
On-site parking
Referral programme
UK visa sponsorship
Schedule:
Day shift
Monday to Friday
Overtime
Experience: