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LIFELINE SUPPORT WORKER
| Posting date: | 22 November 2024 |
|---|---|
| Salary: | £24,790 to £25,584 per year |
| Hours: | Full time |
| Closing date: | 08 December 2024 |
| Location: | HU12AB |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 32363 |
Summary
We are seeking to fill a key post in the Kingston Care Lifeline Service- part of the Independent Living service in Hull installing lifeline units and assistive technologies in peoples homes and linking through to our alarm receiving call centre providing an efficient and professional response to the needs of users of the system is provided. The role includes:
The completion of a referral and the installation of lifeline and assistive technologies for vulnerable people in need of the service throughout Hull.
Taking confidential information handling bank details and payments.
Maintaining accurate records and information to be input onto databases including the PNC call centre and adult social care and housing systems .
To provide visits within the customers home, to monitor and maintain all lifeline and assistive tech equipment. To check on customers well being and liaise and refer to other agencies if and when necessary.
To maintain and control all in coming and out going stock.
Check and monitor lifeline accounts which have fallen into arrears.
You should have good verbal and written communication skills, excellent handwriting experience of working with the public, the ability to work on your own initiative, be able to prioritise your work load while being flexible to meet the needs of the service.
Possession of a full driving licence is essential as you are required to drive a council vehicle
For an informal discussion about the role, please contact Maureen Cook or Nikki Kirk on 01482 614 300 or email maureen.cook@hullcc.gov.uk or nikki.kirk@hullcc.gov.uk
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
The completion of a referral and the installation of lifeline and assistive technologies for vulnerable people in need of the service throughout Hull.
Taking confidential information handling bank details and payments.
Maintaining accurate records and information to be input onto databases including the PNC call centre and adult social care and housing systems .
To provide visits within the customers home, to monitor and maintain all lifeline and assistive tech equipment. To check on customers well being and liaise and refer to other agencies if and when necessary.
To maintain and control all in coming and out going stock.
Check and monitor lifeline accounts which have fallen into arrears.
You should have good verbal and written communication skills, excellent handwriting experience of working with the public, the ability to work on your own initiative, be able to prioritise your work load while being flexible to meet the needs of the service.
Possession of a full driving licence is essential as you are required to drive a council vehicle
For an informal discussion about the role, please contact Maureen Cook or Nikki Kirk on 01482 614 300 or email maureen.cook@hullcc.gov.uk or nikki.kirk@hullcc.gov.uk
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.