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Community Alcohol Support Worker (CHAT)

Job details
Posting date: 20 November 2024
Salary: £24,071.00 to £25,674.00 per year
Additional salary information: £24071.00 - £25674.00 a year
Hours: Full time
Closing date: 04 December 2024
Location: Stoke-on-Trent, ST4 6TH
Company: NHS Jobs
Job type: Permanent
Job reference: C9232-24-0495

Summary

Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology. Regularly report and effectively communicates service-users health status and care aims in Halo System and providing verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team. Relates appropriately with service-users, carers, colleagues and others at all times maintaining professional boundaries. At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals. Identifies, minimizes and reports risks of danger, harm and abuse upwards to senior colleagues. At all times minimizes risks to self and others by undertaking safe working practices. At all times works within agreed and established Trust policy and operational procedures. Works with other the Royal Stoke Emergency Department and other services to promote seamless service-user person centered care from referral, transfer and discharge through the identified care pathways. Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users. Responsible for undertaking elements of a specific alcohol and holistic assessment, under the direction of Registered Health Professional staff. Responsible for regularly working with service users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals. Work in partnership with service-users to assist them in identifying recovery planning that is meaningful to them and supports agreed health outcomes. Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing. Regularly provides advice and guidance to Service-users promoting healthy activities and lifestyle choices. Regularly supports Registered Practitioners and Service-users during activities to meet their physical substance misuse and mental wellbeing. Regularly supports service-users in meeting their assessed personal care needs. Regularly provides information, support and guidance to Carers, Friends and Relatives of service-users, maintaining appropriate confidentiality. At all times takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers. Regularly access and make use of supervision. Regularly participates in activities focused on the delivery of a high-quality customer-focused service. Regularly undertakes activities to (and makes suggestions about how to) improve services.