Housekeeping Room Attendant - Weekends & Holidays
| Posting date: | 12 November 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary |
| Hours: | Part time |
| Closing date: | 15 December 2024 |
| Location: | FK8 1DU |
| Company: | Hotel Colessio |
| Job type: | Contract |
| Job reference: | f52b6ba088774cef8a64 |
Summary
Who are we
Hotel Colessio is a 39-bedroom boutique hotel situated in a beautiful Victorian landmark which has been magnificently been transformed into a contemporary boutique hotel located within the idyllic Scottish town of Stirling with its unique character perfect for every kind of event, celebration or simply an escape from everyday life. We pride ourselves on delivering outstanding hospitality to all our guests, which has been reflected in the many awards the group has received.
Role Responsibilities
The successful candidate will have a hard working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:
- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty