Warning
This job advert has expired and applications have closed.
Debt Recovery Assistant (Part Time)
| Posting date: | 13 November 2024 |
|---|---|
| Salary: | £19.53 per hour |
| Hours: | Part time |
| Closing date: | 20 November 2024 |
| Location: | Esher, Surrey |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Neway International Ltd |
| Job type: | Temporary |
| Job reference: | 2804 |
Summary
Neway has a vacancy for a Debt Recovery Assistant to join our client based with Elmbridge Borough Council.
This role is starting on the 28th of November working 19.5 hours a week, initially for 6 months.
The postholder will provide the duties below in relation to three main areas namely, Local Taxation, Housing Benefits Overpayments and Sundry Debt Recovery. Progress through the grade for the bar (25) will be based on sufficient knowledge of each area.
The duties are:
Control and reconciliation of the system.
Provide assistance, advice and training (as required).
Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).
Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.
Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.
Managing direct debits.
This role is starting on the 28th of November working 19.5 hours a week, initially for 6 months.
The postholder will provide the duties below in relation to three main areas namely, Local Taxation, Housing Benefits Overpayments and Sundry Debt Recovery. Progress through the grade for the bar (25) will be based on sufficient knowledge of each area.
The duties are:
Control and reconciliation of the system.
Provide assistance, advice and training (as required).
Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).
Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.
Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.
Managing direct debits.