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Receptionist - Plas Menai Surgery
| Posting date: | 12 November 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 24 November 2024 |
| Location: | Llanfairfechan, LL33 0PE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | M0044-24-0338 |
Summary
Process appointment requests for today/future appointments from patients by telephone via Accurx Processing repeat prescription request in accordance with practice guidelines Dealing with enquiries, making new and follow-up appointments and generally advising patients on non-clinical matters Communicating with Pharmacies and other outside agencies Liaising with Drs/Nurses were necessary Amend and cancel patient appointments in line with practice appointments procedures Answering telephone calls, takingmessages, ensuring all are actioned / redirected / documented Responding to requests or queries for support as they arise in an appropriate and timely manner Photocopying Tasks, Answer desk /phone Emails - action/distribute Raise blood forms Be able to cover all reception positions as necessary Have working knowledge of telephone system Team Work