Customer Service Assistant (CSA Retail)
| Posting date: | 07 November 2024 |
|---|---|
| Salary: | £22,776 to £22,776 per year, pro rata |
| Hours: | Part time |
| Closing date: | 21 November 2024 |
| Location: | Exeter, Devon |
| Remote working: | On-site only |
| Company: | University of Exeter |
| Job type: | Permanent |
| Job reference: | P98896 |
Summary
Commercial Operations
Part time (18.25 hrs per wk), permanent post available .
This post will be operational across numerous locations on Streatham and St Luke's campuses, for a highly motivated and enthusiastic new recruit!
This role will primarily support our retail operations operating tills, replenishing and stock rotating within shop environments and the Eat & Shop Snack Van.
Working 18.25hrs per wk for any 3 days out of 7, this role will require you to work during the day and some evenings and weekends on a rota basis.
Our team is driven on providing an exceptional customer service experience. Staff and students use our facilities year round, along with external customers out of term time. Across the campuses we provide the following services; retail shops, retail catering, residential catering, licenced premises, hospitality, conferencing and events.
We are looking for customer focused, team players who can also work alone. A particular focus will be on providing exceptional customer service at all times with a passion for providing high quality food and drink.
You will demonstrate high standards and be well organised. Having experience in roles within retail & catering with knowledge of food hygiene and health and safety would be advantageous.
You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.
Please ensure you read the Job Description and Person Specification for full details of this role.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
onsite gyms and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Further information
For an informal discussion about the role, please contact Ben Hussey b.hussey@exeter.ac.uk
Part time (18.25 hrs per wk), permanent post available .
This post will be operational across numerous locations on Streatham and St Luke's campuses, for a highly motivated and enthusiastic new recruit!
This role will primarily support our retail operations operating tills, replenishing and stock rotating within shop environments and the Eat & Shop Snack Van.
Working 18.25hrs per wk for any 3 days out of 7, this role will require you to work during the day and some evenings and weekends on a rota basis.
Our team is driven on providing an exceptional customer service experience. Staff and students use our facilities year round, along with external customers out of term time. Across the campuses we provide the following services; retail shops, retail catering, residential catering, licenced premises, hospitality, conferencing and events.
We are looking for customer focused, team players who can also work alone. A particular focus will be on providing exceptional customer service at all times with a passion for providing high quality food and drink.
You will demonstrate high standards and be well organised. Having experience in roles within retail & catering with knowledge of food hygiene and health and safety would be advantageous.
You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.
Please ensure you read the Job Description and Person Specification for full details of this role.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
onsite gyms and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Further information
For an informal discussion about the role, please contact Ben Hussey b.hussey@exeter.ac.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.