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Senior Healthcare Assistant - Caldecot Centre

Job details
Posting date: 05 November 2024
Salary: £29,485.00 to £31,088.00 per year
Additional salary information: £29485.00 - £31088.00 a year
Hours: Full time
Closing date: 07 November 2024
Location: London, SE5 9RS
Company: NHS Jobs
Job type: Permanent
Job reference: C9213-24-1212

Summary

Services as appropriate and assist clients in the use of electronic information facilities within the centre. To take receipt of urine samples and swabs with due regard to infection Control and to carry out the accurate and appropriate labelling preparation and storage, arrange transportation of specimens and samples. To maintain accurate record of care given in line with clinic and trust guidelines. To demonstrate knowledge and understanding of child protection issues, reporting areas of concern to the accountable professional practitioner. To locate and pull notes for existing clients and prepare all relevant documentation as required. To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. To accurately record and collate statistical data in the form of client attendance/activity and centre establishment levels. To ensure that the public areas are tidy at all times. To liaise with medical, nursing and other staff as required to ensure the smooth running of the centre and to understand the importance of teamwork. To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately. To train and support new and temporary staff. To participate and assist in evaluation and feedback including administration aspects of audit as required. To attend team and departmental meetings and actively participate in service improvement. Proactively participate in one to one meetings with line manager, identifying own learning needs, and ways that these may be met. Communicate issues of concern relating to the behaviour, conduct or practice of colleagues to a senior nurse as appropriate. Report untoward incidents and any other relevant information to a registered nurse and to complete an incident report if necessary. Inform a registered nurse if asked to carry out a task which the individual does not have the training or capacity to do. Undertake relevant training for electronic information systems in place and under development. To assist clients who require an interpreter and to book interpreters when necessary. Be able to order and maintain stock levels of provision used in the department. To maintain strict confidentiality of staff and client records and information, in line with The Code of Practice: any unauthorised breach of confidentiality will result in disciplinary action. To observe the general responsibility of all staff under the Health & Safety at Work Act. To ensure that acceptable standards of data protection are maintained, in accordance with the Data Protection Act. To observe the rules, policies and procedures of Kings College Hospital NHS Trust. To carry out duties as an employee and service-provider with due regard to the Trusts Equal Opportunities and diversity policy. To undertake any other duties appropriate to the grade which may be required from time to time The post-holder must act in such a way as to promote a positive image of Kings College Hospital NHS Trust at all times. This job description is not conclusive and will be regularly reviewed with the post-holder. To maintain high standards of personal appearance and presentation at all times, adhering to the Trust Uniform Policy. Inform a member of the clinical staff if a patient has questions pertaining to their visit to the department, which the support worker feels unable to answer. Ensure the maintenance of patients privacy and dignity at all times, promoting and supporting patients rights and choices with regards to their care. To set up and clean clinical areas, maintaining and recording cleanliness standards and contributing to the smooth running of clinical areas. To ensure clinical and public areas are adequately stocked with clinical supplies, stationery and client information.