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Senior Housing Benefit Officer

Summary

Senior Housing Benefits Officer needed in North London Paying £18.21 per hr ref 012599

Full time hours on a temporary basis

Managing a team focused on complex financial assessments, recovering overpaid benefits, and fraud prevention. Key responsibilities include:

Managing operational performance of the Financial Assessment services team
Conducting quality checks and analysis to improve training and business practices
Prioritizing and managing team workload, setting performance objectives, and taking remedial actions
Collaborating with other Corporate Finance teams and managers for appropriate prioritization
Reviewing and recommending changes to legislation and policies
Transferring knowledge and skills to new and existing staff
Working with internal and external partners to meet delivery and performance targets
Implementing process changes as required by DWP business technical issues
Handling complex enquiries from MPs, elected members, and claimants
Maintaining up-to-date knowledge of relevant regulations and guidance
Undertaking full assessments and home visits for complex cases
Supervising overpayment staff and ensuring effective overpayment collection
Supporting and supervising the Joint Team, attending surgeries, and contributing to campaigns
Preparing and attending assessment appeals and representing the client in court
Referring suspected fraud claims for investigation

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared