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Application Support & Training Analyst

Job details
Posting date: 01 November 2024
Salary: £29,970.00 to £36,483.00 per year
Additional salary information: £29970.00 - £36483.00 a year
Hours: Full time
Closing date: 17 November 2024
Location: Oxford, OX3 9DU
Company: NHS Jobs
Job type: Permanent
Job reference: C9321-24-2898

Summary

Training delivery and support for all appropriate identified staff, as applicable, within our organization, on a comprehensive range of supported applications including Cerner Millennium (EPR), Dragon (Voice Recognition) and NHS e-Referral Service (eRS). Teaches, instructs and/or trains end users, techniques and skills using appropriate methods, tools, online environments, equipment and materials. The students may be of administrative, nursing clinical background and have differing levels of ability. Supervises end-users undertaking hands-on system training, advising and assisting where necessary. Supports administration processes including, maintaining training records, dealing with course bookings, registering new users, and creating on-line learning accounts. Assists in the creation of training materials as appropriate for projects, new developments and upgrades as required. Review and revise existing training materials. To provide system training support to users logging requests via the Digital Service Desk. To support the delivery of project work in line with development to patient systems both internally and external. Execution and reporting of testing of Training Environments, using appropriate testing tools and techniques. Please refer to the Job Description & Personal Specification for further information.