Program Manager

Posting date:	01 November 2024
Salary:	Not specified
Additional salary information:	Competitive
Hours:	Full time
Closing date:	01 December 2024
Location:	Chertsey
Company:	Compass Group
Job type:	Permanent
Job reference:	174248

Summary

As the Growth Enablement Program Manager you will be responsible for the overall program management of an exciting new initiatives within the commercial team following an agile methodology. You will ensure that the program delivers the expected outcomes and benefits, in alignment with the strategic vision and objectives of the steering committee. Additionally, you will lead the communication and reporting of the program status, achievements, and challenges to the steerco and the supporting countries, as well as facilitate the collaboration and coordination among the program stakeholders and teams.
Your key responsibilities will include:

• Lead the program following an agile methodology and act as the \"Scrum master\" for the program teams.
• Manage the program roadmap, ensuring that it is aligned with the steerco vision and objectives, and that it delivers the expected outcomes and benefits.
• Plan, prioritise, and track the program activities, milestones, and deliverables, and ensure that they are completed on time, within budget, and with quality.
• Lead the communication and reporting of the program status, achievements, and challenges to the steerco and the supporting countries, using various channels and formats.
• Monitor and report on the project progress, risks, issues, and dependencies.
• Identify, assess, and mitigate any issues or risks that may affect the program performance or success.
• Perform some business analyst tasks, such as gathering and documenting requirements, conducting user research, and validating solutions.
• Facilitate the collaboration and coordination among the program stakeholders and teams, as well as foster a positive and productive work environment.
• Lead the program following an agile methodology and act as the \"Scrum master\" for the program teams.
• Manage the program roadmap, ensuring that it is aligned with the steerco vision and objectives, and that it delivers the expected outcomes and benefits.
• Plan, prioritise, and track the program activities, milestones, and deliverables, and ensure that they are completed on time, within budget, and with quality.
• Lead the communication and reporting of the program status, achievements, and challenges to the steerco and the supporting countries, using various channels and formats.
• Monitor and report on the project progress, risks, issues, and dependencies.
• Identify, assess, and mitigate any issues or risks that may affect the program performance or success.
• Perform some business analyst tasks, such as gathering and documenting requirements, conducting user research, and validating solutions.
• Facilitate the collaboration and coordination among the program stakeholders and teams, as well as foster a positive and productive work environment.

Our ideal Growth Enablement Program Manager will:

• An understanding of the Client Sales and Retention process in a Contract Catering environment, or interest in learning
• Bachelor\\'s degree in business, management, or a related field.
• At least 5 years of experience in program management or as a product owner, preferably in an agile environment.
• Has a strong combination of business process experience and technological knowledge including cross-functional implications
• Experienced in working in cross functional teams, across both commercial and technical D&T teams including offshore resources
• An understanding of the Client Sales and Retention process in a Contract Catering environment, or interest in learning
• Bachelor\\'s degree in business, management, or a related field.
• At least 5 years of experience in program management or as a product owner, preferably in an agile environment.
• Has a strong combination of business process experience and technological knowledge including cross-functional implications
• Experienced in working in cross functional teams, across both commercial and technical D&T teams including offshore resources
• Certified Scrum Master (CSM) or equivalent certification.
• Strong knowledge and experience in agile methodologies, tools, and practices.
• Excellent business analysis skills, including requirements elicitation, documentation, and validation.
• Ability to lead, influence, and motivate diverse and cross-functional teams.
• Ability to manage multiple tasks/projects simultaneously and adapt to changing priorities/deadlines.
• Ability to identify, assess, and mitigate risks and issues, and escalate them when necessary.
• Strong problem-solving and decision-making skills.
• Experience in using AI platforms, frameworks, or tools such as Microsoft Co-Pilot of Chat GPT
• Certified Scrum Master (CSM) or equivalent certification.
• Strong knowledge and experience in agile methodologies, tools, and practices.
• Excellent business analysis skills, including requirements elicitation, documentation, and validation.
• Ability to lead, influence, and motivate diverse and cross-functional teams.
• Ability to manage multiple tasks/projects simultaneously and adapt to changing priorities/deadlines.
• Ability to identify, assess, and mitigate risks and issues, and escalate them when necessary.
• Strong problem-solving and decision-making skills.
• Experience in using AI platforms, frameworks, or tools such as Microsoft Co-Pilot of Chat GPT

Personal Attributes:

• Strong interest in exploring new tools and technologies.
• Interested in exploring AI capabilities in the context of supporting commercial teams.
• Comfortable leading a cross functional team in a matrix organisation
• Fluent in English and Outstanding communication and presentation skills, both verbal and written.
• Self-motivated, dedicated, and innovative.
• High attention to detail and quality.
• Able to work in a hybrid model, with a mix of office and remote working.
• Act with integrity, speed, and personal ownership, upholding the values of the company.
• Strong interest in exploring new tools and technologies.
• Interested in exploring AI capabilities in the context of supporting commercial teams.
• Comfortable leading a cross functional team in a matrix organisation
• Fluent in English and Outstanding communication and presentation skills, both verbal and written.
• Self-motivated, dedicated, and innovative.
• High attention to detail and quality.
• Able to work in a hybrid model, with a mix of office and remote working.
• Act with integrity, speed, and personal ownership, upholding the values of the company.

At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV\\'s or job applications for longer than necessary.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!

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