Senior Retail Sales Advisor
| Posting date: | 28 October 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 15 November 2024 |
| Location: | Leatherhead, KT22 7UE |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | OCT20246118 |
Summary
Senior Retail Sales Advisor
Leatherhead
40 hours per week over 5 days
Monday to Friday with Saturdays on a rota
Competitive salary plus pension and company benefits
We have a great opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Leatherhead. Providing exceptional service to our customers in store, you will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager. Experience with our products isn't necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.
Located on Ryebrook Industrial Estate, our Leatherhead store is an invaluable supplier to trade and retail customers in the area with a strong presence in the local community. We have been serving the local area for over 20 years under Cane Adam - part of the Brewers family. In store you will find a comprehensive range of designer and trade paints, a large selection of wallcoverings and all of the decorating materials and tools to get the job done. We really do have everything our customers need for their DIY or home décor projects. Brewers are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
A family run business for 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Senior Retail Sales Advisor with Brewers, some responsibilities will include:
Assist the Branch Manager with developing the branch and the team and deputising in their absence
Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
Have keyholder responsibilities, cashing up and associated supervisory tasks
Allocate work to the team, keeping them motivated and driven
Provide recommendations to help customers find the best product for their needs
Support the Branch Manager with planning and agreeing sales forecasts in line with Company targets
Ensuring orders and enquiries are dealt with and followed up on promptly
Mix paint for Customers, process specialist orders, and request special stock within the Branch network
Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
Assisting with stock maintenance in the branch
Who we are looking for to join our team:
Experience in a retail environment, ideally in a team leader or supervisory role
Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
Highly motivated with the drive to succeed and do a great job
Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
The ability to motivate and inspire colleagues to achieve the highest level of customer service
Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
Keen to learn, develop skills, and progress within our industry
Willing to attend training to become a Fire Marshall and/or First Aider if required
Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
In return we offer a comprehensive benefits package consisting of:
Competitive rates of pay
31 days holiday including bank holidays increasing with service
Free life assurance
5% of your salary employer contribution to the pension plan (subject to employee contributions)
We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
Brewers Colleague discounts giving you huge savings on your home improvements
Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
Discounts and rewards with selected partners - major high street brands, supermarkets etc
Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
Staff uniform and uniform cleaning tax relief
Comprehensive Induction Programme
After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our Company Holiday Homes
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
IND1
Leatherhead
40 hours per week over 5 days
Monday to Friday with Saturdays on a rota
Competitive salary plus pension and company benefits
We have a great opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Leatherhead. Providing exceptional service to our customers in store, you will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager. Experience with our products isn't necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.
Located on Ryebrook Industrial Estate, our Leatherhead store is an invaluable supplier to trade and retail customers in the area with a strong presence in the local community. We have been serving the local area for over 20 years under Cane Adam - part of the Brewers family. In store you will find a comprehensive range of designer and trade paints, a large selection of wallcoverings and all of the decorating materials and tools to get the job done. We really do have everything our customers need for their DIY or home décor projects. Brewers are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
A family run business for 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
As a Senior Retail Sales Advisor with Brewers, some responsibilities will include:
Assist the Branch Manager with developing the branch and the team and deputising in their absence
Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
Have keyholder responsibilities, cashing up and associated supervisory tasks
Allocate work to the team, keeping them motivated and driven
Provide recommendations to help customers find the best product for their needs
Support the Branch Manager with planning and agreeing sales forecasts in line with Company targets
Ensuring orders and enquiries are dealt with and followed up on promptly
Mix paint for Customers, process specialist orders, and request special stock within the Branch network
Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
Assisting with stock maintenance in the branch
Who we are looking for to join our team:
Experience in a retail environment, ideally in a team leader or supervisory role
Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
Highly motivated with the drive to succeed and do a great job
Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
The ability to motivate and inspire colleagues to achieve the highest level of customer service
Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
Keen to learn, develop skills, and progress within our industry
Willing to attend training to become a Fire Marshall and/or First Aider if required
Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
In return we offer a comprehensive benefits package consisting of:
Competitive rates of pay
31 days holiday including bank holidays increasing with service
Free life assurance
5% of your salary employer contribution to the pension plan (subject to employee contributions)
We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
Brewers Colleague discounts giving you huge savings on your home improvements
Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
Discounts and rewards with selected partners - major high street brands, supermarkets etc
Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
Staff uniform and uniform cleaning tax relief
Comprehensive Induction Programme
After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our Company Holiday Homes
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
IND1