Bar Operative
| Dyddiad hysbysebu: | 24 Hydref 2024 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 23 Tachwedd 2024 |
| Lleoliad: | Sheffield, South Yorkshire, S1 2JE |
| Cwmni: | Mercure Sheffield St Pauls Hotel & Spa |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1169998035 |
Crynodeb
To provide all guests with a high standard of service in the bar area. To work to the Hotel brand standards and to keep work areas clean and tidy at all times. To be friendly, helpful and approachable at all times.
Key Job Responsibilities
- Help serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.
- Have a visible presence within the outlet to ensure all customer requests are dealt with in a friendly and efficient manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company
- To assist with the smooth running of the Food & Beverage department and positively contribute to the departments Target.
- To perform all reasonable requests by
Knowledge Required
- Knowledge of Hotel brand
- Knowledge of Hotel values and ability to demonstrate
- Knowledge of the hotel products and services and ability to promote and up-sell
- Understanding of Hotel cash handling
Key Performance Metrics
- Positive Contribution to the department and hotel’s
- Contribution to the department’s Up-selling
- Attendance at training sessions and willingness to develop skills and
- Fulfilment of the job skills
Attributes/ experience
Essential
- Excellent verbal communication
- Excellent customer service skills
- Ability to work in a
- Ability to work a flexible shift
- Willingness to be multi skilled across the F&B Department
Desirable
- Previous Barista experience
- Previous Hotel/Hospitality Experience
- Complaint Handling skills
- Hospitality/Travel/Tourism qualifications
- Experience of using Micros or a similar experience
- Cash Handling Experience
The 4-star Mercure Sheffield St Paul's Hotel & Spa is a modern hotel in Sheffield, perfectly located in the heart of the city centre, close to the Lyceum and Crucible theatres, as well as Sheffield Hallam University. The hotel has 163 modern guest rooms, and all rooms have satellite TV and internet access. The in-site hotel Spa has a fully-equipped gym and an indoor heated pool, and the 7 function rooms are ideal for meetings and weddings.
Hotel guests appreciate the easy access to major transport links such as Sheffield railway station and Sheffield Airport. The hotel is a great place for shopping breaks and leisure trips as well as for business travels. After an exciting sightseeing trip or business day, the spa with heated swimming pool, sauna, steam bath and fitness centre await its hotel guests.
In the Yard restaurant our chef will serve an international menu in contemporary setting. Excellent steaks and fresh seafood are regularly on the menu. The elegant Champagne Bar is a true highlight of the hotel and a stylish spot for a nightcap: the stunning retreat offers outdoor seating with a great view.