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Pharmacy Technician - Homecare (Band 4 to 5 Progression)

Job details
Posting date: 24 October 2024
Salary: £26,530.00 to £36,483.00 per year
Additional salary information: £26530.00 - £36483.00 a year
Hours: Full time
Closing date: 03 November 2024
Location: Plymouth, PL6 8DH
Company: NHS Jobs
Job type: Permanent
Job reference: C9216-24-2031

Summary

Homecare Administration To co-ordinate Homecare processes in accordance with Standard Operating Procedures, safe working systems, and the legal framework for the Supply of Medicines. To maintain the EMIS drug files for prices, removal of out of use templates, contract reference maintenance and contract pricing. To manage new drug file requests To ensure SOPs and Forms are regularly updated on Q-Pulse and to notify staff of changes. To manage/support the appropriate electronic archiving of Homecare documentation. To help with patient transitions when new contracts are awarded. To manage the complaints and incidents process and distribute prior to PPSA meetings. To manage IV Antimicrobial referrals. To support the Lead and Senior Pharmacy Technicians with reporting into relevant quality management systems. To manage/support the daily Homecare Team huddle and attend other relevant huddles. To manage the generic email and efficiently and effectively resolve queries. To support the investigation of Datix, and the reporting of deviations. To manage/support with Quality Improvement projects. To support with Homecare 'Key Performance Indicator (KPIs) reports and databases. To support with patient/clinic queries and to escalate when necessary. To update the exception database when required. To support financial improvement work. To undertake relevant line management duties such as 1:1s, absence management and appraisals. To support with the training of relevant staff. To support management of BlueTeq compliance and the audit tool for Homecare. To ensure that IVIG Databases are updated when Homecare prescriptions have been received. PPSA and Homecare Providers To arrange the onboarding of new medications on Homecare and introduction meetings between the Homecare provider and therapy area. To arrange Homecare provider Service Review Meetings. Monthly for the first 6 months, and then quarterly for established therapies. To arrange urgent Service Review Meetings if a service is not fulfilling its obligations. To participate in regional face-to-face and MS Teams meetings and bi-monthly conference calls with the Peninsula Purchasing Supply Alliance (PPSA). To participate in contract re-tenders. Prescription Management To supervise the prescription management workflow. To support the building, authorisation and distribution of patient specific order prescriptions by the most appropriate methods. To assist the team in the introduction and use of E-Sign (e-Rx). Invoicing To support the various statements of accounts that are received from each Homecare provider in a timely manner and the updating of the statements to accurately reflect the status of debt. To manage/support the download and appropriate storage of invoices from portals and emails To manage the matching and price checking of invoices against Homecare prescriptions. To manage/support the payment of invoices and the resolution of queries. To ensure all due invoices have been passed for payment by month end unless in query. To chase any missing invoices before month end. To manage/support the prompt resolution of credits that have been issued by the Homecare suppliers. Training To attend relevant manager courses. Participate in the PWDS Screening competency when the opportunity arises. Train new members of staff.