Digital Officer
| Posting date: | 22 October 2024 |
|---|---|
| Salary: | £3,000 to £3,000 per year, pro rata |
| Additional salary information: | Flat fee |
| Hours: | Part time |
| Closing date: | 04 November 2024 |
| Location: | Homerton, East London |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Chats Palace Arts Centre |
| Job type: | Contract |
| Job reference: |
Summary
In March 2024 Chats Palace joined the National Digital Inclusion Network, launching Chats Palace as a Hackney-based Digital Hub, tackling digital poverty amongst local people. As this is a new endeavour for us, initially we have focused on delivering a programme via The Palace Club, our supportive programme for Hackney’s Elders (65+ years) which began in 2018 and is now an essential part of Homerton life for local older people. The Palace Club currently has 100+ active members with 30 Elders attending each week. Our goal is to support all local Elders still living in their own homes, many with long term health and mental health issues. From short term benefits around enjoyment of shared social events to longer term impact on mental health and wellbeing, we created The Palace Club as best way to assist local Elders in challenging negative impact of poverty on their lives - becoming more socially active and engaged. Getting our local Elders confidently on-line, through free data and Device Bank refurbished equipment, is now part of our programme towards achieving this outcome.
Job Description:
We are now looking for a freelance Digital Officer to build and deliver our Digital Hub programme. In partnership with our Community Engagement Producer, The Digital Officer will:
• Set-up our new digital hub as part of Palace Club Tuesday programme, establishing mechanisms to collect data on hub participants and track delivery of project outcomes and outputs.
• Plan and deliver an initial 3-month programme for our Digital Hub (November 2024 – January 2025) including 1:1 digital drop-in sessions working on an individual basis with local Elders, sharing free data from the Data Bank and tutoring Elders who receive new tablets from the Device Bank.
• Devise and deliver a training programme for the Community Engagement Producer and 3 digital volunteers in January 2025 so they feel fully confident to continue to deliver the Digital Hub programme from February 2025 onwards.
• Act as an ambassador for our Digital Hub, promoting it to other Hackney groups, building wider awareness of our Elders digital programme while also widening to include other targeted sectors of the community.
• Focus on building new partnerships with local digital companies/initiatives – creating a volunteer programme so we can build on to our launch Digital Hub programme with input from new, skilled volunteers from digital sector. This will include contacting new East-London digital start-ups at Hackney Bridge/LLDC Enterprise Zone.
Job Requirements
ESSENTIAL
• Proven leadership experience of IT or digital service management and working in an IT service delivery role
• Proven experience in initiating and managing IT projects, systems implementations, and digital transformation, with a track record of delivering measurable benefits to end users
• Management of both support and infrastructure functions, including managing, motivating, and developing staff.
• Experience and awareness of the technology development cycle with ideas of how to use the latest technical tools to drive the programme forward
• Experience in developing digital spaces
• A high standard of organisation and efficiency
• Excellent project and programme management skills. Ability to manage complex workloads, prioritise tasks, and deliver to deadlines.
• Broad technical skills and ability to keep abreast of technical innovations and their potential application.
• A proactive communicator who can engage with and translate for non-technical peers (particularly elders and 65+ years) and who can lead change as a human process, as well as a technical one.
DESIRABLE
• Knowledge of and passion for Chats Palace’s work with our local communities
• Some knowledge of social media management and event promotion
• Previous experience of working or facilitating in community or non-profit settings
• Knowledge and understanding of the contemporary landscape of the local and national arts and cultural ecology
We particularly welcome applications from individuals who are currently unemployed, based in Hackney / East London, identify as Global Majority or from racially minoritised backgrounds, or who identify as D/deaf or disabled.
The total fee for this role is £3000 for 20 working days across November 2024 to January / February 2025. The specifics of this engagement will be discussed between the Community Engagement Producer and the Digital Officer with some flexibility; the successful candidate must be available to attend our Palace Club sessions on Tuesdays (11:30 am – 1:30 pm).
Application Process:
Please email a copy of your CV, along with a one-page cover letter detailing your interest in and suitability for the role, to Rebecca Goh at producer@chatspalace.com by 11:59 pm, Monday 4th November. If you would like to submit your application in a different format, or have any further questions, please do get in touch.
This role is advertised on a rolling basis, and applications may close early if the right candidate is found. We would thus recommend applying as soon as possible. We might contact shortlisted candidates before the deadline, and interviews will be held during the week of 4th November. Due to the capacity and size of our team, we would not be able to provide individual feedback, but we will get back to all applicants with updates and the outcome of their application.
Job Description:
We are now looking for a freelance Digital Officer to build and deliver our Digital Hub programme. In partnership with our Community Engagement Producer, The Digital Officer will:
• Set-up our new digital hub as part of Palace Club Tuesday programme, establishing mechanisms to collect data on hub participants and track delivery of project outcomes and outputs.
• Plan and deliver an initial 3-month programme for our Digital Hub (November 2024 – January 2025) including 1:1 digital drop-in sessions working on an individual basis with local Elders, sharing free data from the Data Bank and tutoring Elders who receive new tablets from the Device Bank.
• Devise and deliver a training programme for the Community Engagement Producer and 3 digital volunteers in January 2025 so they feel fully confident to continue to deliver the Digital Hub programme from February 2025 onwards.
• Act as an ambassador for our Digital Hub, promoting it to other Hackney groups, building wider awareness of our Elders digital programme while also widening to include other targeted sectors of the community.
• Focus on building new partnerships with local digital companies/initiatives – creating a volunteer programme so we can build on to our launch Digital Hub programme with input from new, skilled volunteers from digital sector. This will include contacting new East-London digital start-ups at Hackney Bridge/LLDC Enterprise Zone.
Job Requirements
ESSENTIAL
• Proven leadership experience of IT or digital service management and working in an IT service delivery role
• Proven experience in initiating and managing IT projects, systems implementations, and digital transformation, with a track record of delivering measurable benefits to end users
• Management of both support and infrastructure functions, including managing, motivating, and developing staff.
• Experience and awareness of the technology development cycle with ideas of how to use the latest technical tools to drive the programme forward
• Experience in developing digital spaces
• A high standard of organisation and efficiency
• Excellent project and programme management skills. Ability to manage complex workloads, prioritise tasks, and deliver to deadlines.
• Broad technical skills and ability to keep abreast of technical innovations and their potential application.
• A proactive communicator who can engage with and translate for non-technical peers (particularly elders and 65+ years) and who can lead change as a human process, as well as a technical one.
DESIRABLE
• Knowledge of and passion for Chats Palace’s work with our local communities
• Some knowledge of social media management and event promotion
• Previous experience of working or facilitating in community or non-profit settings
• Knowledge and understanding of the contemporary landscape of the local and national arts and cultural ecology
We particularly welcome applications from individuals who are currently unemployed, based in Hackney / East London, identify as Global Majority or from racially minoritised backgrounds, or who identify as D/deaf or disabled.
The total fee for this role is £3000 for 20 working days across November 2024 to January / February 2025. The specifics of this engagement will be discussed between the Community Engagement Producer and the Digital Officer with some flexibility; the successful candidate must be available to attend our Palace Club sessions on Tuesdays (11:30 am – 1:30 pm).
Application Process:
Please email a copy of your CV, along with a one-page cover letter detailing your interest in and suitability for the role, to Rebecca Goh at producer@chatspalace.com by 11:59 pm, Monday 4th November. If you would like to submit your application in a different format, or have any further questions, please do get in touch.
This role is advertised on a rolling basis, and applications may close early if the right candidate is found. We would thus recommend applying as soon as possible. We might contact shortlisted candidates before the deadline, and interviews will be held during the week of 4th November. Due to the capacity and size of our team, we would not be able to provide individual feedback, but we will get back to all applicants with updates and the outcome of their application.