Customer Service Advisor
| Posting date: | 18 October 2024 |
|---|---|
| Salary: | £22,500.00 to £26,000.00 per year |
| Hours: | Full time |
| Closing date: | 17 November 2024 |
| Location: | Glasgow, Glasgow, G1 1HX |
| Remote working: | On-site only |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/659801BIS_1729260758 |
Summary
**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**
Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!
We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.
**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions
**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares
**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs
If you're ready to make a positive impact in the world of customer service, apply now to join our team!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.