Arabic Speaking Customer Service Advisor
| Posting date: | 18 October 2024 |
|---|---|
| Salary: | £24,000.00 to £25,000.00 per year |
| Hours: | Full time |
| Closing date: | 17 November 2024 |
| Location: | Edinburgh, Edinburgh, EH1 1AD |
| Remote working: | On-site only |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/659570BRA_1729261028 |
Summary
Job Title: Arabic Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?
Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.
Key Responsibilities:
- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees
Job Requirements:
- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.