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Police Services Call Centre Operator
| Posting date: | 18 October 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 31 October 2024 |
| Location: | M22 5PR |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 63762 |
Summary
-Are you looking for a new challenge?
-Do you have good problem-solving skills?
-Can you be friendly and helpful on the telephone?
If you have answered yes, this could be the job for you!
You would be joining the leading forensic healthcare & custody detention provider in the UK, delivering services to 28 police forces.
We are passionate about what we do and go above and beyond to provide an exceptional service that we can be proud of. We are looking for a like-minded individual with the right skills and attitude to join our team.
This role would suit someone who
-has a can-do attitude
-is wanting to make a difference to people's lives
-can communicate well at all levels
-can work well in a team and be a role model to others
-has good IT skills and not afraid to learn new systems
We don't need you to have previous experience of working in a call centre, we're looking for people with transferrable skills and an enthusiastic attitude. Your way of thinking and behaviour is just as important as your experience.
You will primarily be based in our Manchester office, but we offer an agile working arrangement with some days/nights spent working from home. We feel this increases productivity and improves our employees' work-life balance.
Hours: 42 hours per week (average) based on a rolling shift pattern of days, nights and weekends
Annual Leave: 25 days plus bank holidays
Salary: £26,000 - £27,000
As well as the industry standard benefits such as an Employee Assistance Programme and a Cycle to Work Scheme to name but a few, we also offer:
-An on-site canteen with flexible ‘grab & go' facilities
-A supportive induction and training programme with opportunities for development
-Paid volunteering days
-Fully-funded apprenticeships
-Free on-site parking
-Staff social events such as pizza days, Christmas markets, and competitions