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Cardiac Admin Team Leader

Job details
Posting date: 18 October 2024
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 30 October 2024
Location: Southampton, SO16 6YD
Company: NHS Jobs
Job type: Permanent
Job reference: C9188-24-1171

Summary

What youll do: To work with colleagues to ensure the provision of a quality administration service to all patients, staff and visitors. To Manage the Cardiothoracic Radiology admin Team. Support Cardiothoracic Radiologist with administration tasks. To book CT and MRI patient appointments. To undertake office procedures utilising the Radiology Management system (CRIS) and Patient Administration systems (eCamis/eDocs/eQuest). To maintain the quality of information provided to patients and staff. To courteously and efficiently receive all internal and external telephone enquiries with patients, relatives, various hospital departments (internal and external), GPs and otherhealthcare professionals, in relation to hospital admission, appointments, consultations and general enquiries, ensuring that adequate records of relevant conversations are kept, andappropriate action is taken. What were looking for:We are looking for individuals with excellent communication skills, the ability to work well under pressure, a flexible team player and a desire to provide a first-class service for patients and clinical teams. You must be confident, diplomatic and able to work in a busy environment with a pleasant disposition. You will need to have a flexible approach to a demanding workload and changing priorities.