Operations Manager
| Posting date: | 18 October 2024 |
|---|---|
| Salary: | £38,000 to £42,000 per year |
| Hours: | Full time |
| Closing date: | 17 November 2024 |
| Location: | WC2N 4HS |
| Remote working: | On-site only |
| Company: | Melting cube Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Job Description
You will be expected to lead the team, drive sales, deliver great customer service and be the constant face of energy and passion on the shop floor. You will need to drive sales through training your team and implementing strong work ethics that focus on teamwork and providing great customer service.
Main responsibilities
• Supervise and train café staff to ensure high standards of service.
• Manage inventory, budget, staff, equipment, place orders, manage customer requirements and control waste to optimize costs.
• Monitor daily sales, create reports, and meet revenue goals.
• Ensure compliance with food safety and cleanliness standards.
• Create staff schedules and ensure adequate coverage during shifts.
• Address customer complaints or concerns professionally and efficiently.
• Collaborate on marketing initiatives to attract and retain customers.
Who we’re looking for (skills, qualifications and experience)
• Bachelor’s Degree qualification or higher.
• At least 1 years’ experience in hospitality.
• Ability to work in and manage a team.
• Strong ability to lead and inspire teams, with excellent people management, coaching, and conflict resolution skills.
• Excellent communication, organizational, and multitasking skills.
• Strong desire to excel in a dynamic environment;
For further information or to apply, please send your CV to info@qubiccafe.co.uk
You will be expected to lead the team, drive sales, deliver great customer service and be the constant face of energy and passion on the shop floor. You will need to drive sales through training your team and implementing strong work ethics that focus on teamwork and providing great customer service.
Main responsibilities
• Supervise and train café staff to ensure high standards of service.
• Manage inventory, budget, staff, equipment, place orders, manage customer requirements and control waste to optimize costs.
• Monitor daily sales, create reports, and meet revenue goals.
• Ensure compliance with food safety and cleanliness standards.
• Create staff schedules and ensure adequate coverage during shifts.
• Address customer complaints or concerns professionally and efficiently.
• Collaborate on marketing initiatives to attract and retain customers.
Who we’re looking for (skills, qualifications and experience)
• Bachelor’s Degree qualification or higher.
• At least 1 years’ experience in hospitality.
• Ability to work in and manage a team.
• Strong ability to lead and inspire teams, with excellent people management, coaching, and conflict resolution skills.
• Excellent communication, organizational, and multitasking skills.
• Strong desire to excel in a dynamic environment;
For further information or to apply, please send your CV to info@qubiccafe.co.uk