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GP Assistant
| Posting date: | 15 October 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 01 November 2024 |
| Location: | Peacehaven, BN10 8NF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0436-24-0006 |
Summary
JOB PURPOSE To provide an efficient, timely and accurate administrative service in the Clinical Support Team. The role may range from that of summarising patients records, to processing hospital letters and discharges, the processing of Pathology results from the hospital and telephone work in responding to patient queries. The main focus of this role is that of covering the telephone calls for the Clinical Support Team, processing pathology results and processing hospital letters. This work ensures that the clinicians are provided with an accurate, easily accessible electronic summary of the patient's medical history. The work of the Clinical Support Team is entirely patient focussed supporting the clinical team to treat our patient population. Clinical knowledge and experience plus medical terminology is essential for this role. KEY FUNCTIONS To monitor incoming patient related paperwork (workflow) and ensure it is recorded on the clinical system within the agreed timeframe this includes clinic letters, hospital letters, discharge summaries etc To flag up and forward on to relevant clinical staff, any necessary clinical needs according to protocol Dealing with patient healthcare records and correspondence, uploading medical information onto the clinical database (SystmOne) and adding Read Coded clinical data relating to the diagnoses and medical procedures for the patient population To maintain an up to date knowledge of QoF, Enhanced Service and other key clinical areas To ensure that scanned letters are appropriately stored and then destroyed according to protocol To process Pathology Results as received from the hospital labs according to protocol forwarding results on to the appropriate clinicians as necessary To liaise with the leads of immunisation, cervical smears and other specific clinical areas as appropriate To provide additional cover for all roles within the Clinical Support Team including Workflow, Results, Summarising, Telephone, Referrals, Private Reports etc To answer the telephone in a professional manner and deal appropriately with the call, taking messages where relevant Summarising backup - to check through the paper notes and record on the clinical system, according to protocol to ascertain key clinical information, allergies, diagnosis, treatments, medications, etc Dealing with Enquiries - dealing with incoming & outgoing enquiries from other teams, staff, patients or other health professionals as appropriate Security - maintain the security of the premises, keys, fobs, computers, other equipment and property according to protocol Accidents & Emergencies - report accidents and incidents on surgery premises to the Practice Manager, ensuring appropriate Incident Forms are completed by the relevant staff. Report any failures or procedures not followed correctly Offer flexible working hours between 8am and 6.30pm (Mon-Fri) or Saturdays to cover staff absences / meet work deadlines / attend meetings or training courses To undertake training as appropriate To attend practice meetings as appropriate General office duties within the Clinical Support Team as appropriate