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Diabetic Eye Screening Patient Engagement Officer

Job details
Posting date: 11 October 2024
Salary: £23,615.00 per year
Additional salary information: £23615.00 a year
Hours: Full time
Closing date: 27 October 2024
Location: Wellingborough, NN8 1LP
Company: NHS Jobs
Job type: Permanent
Job reference: C9270-24-0945

Summary

Responsible for contacting Did Not Attend (DNA) and Did Not Respond (DNR) patients and ensuring they book an appointment. To negotiate appointments with patients in accordance with clinic rules Updating the Did Not Attend spreadsheet and provide monthly report to the Programme Manager. Responsible for negotiating appointments with patients and printing and sending appointment confirmation letters. To collaborate and engage with Northamptonshire Healthcare Foundation Trust communications team to utilise social media channels for education and involvement with patients. Support the rest of the team during peak periods, annual leave, training or sickness. To provide general administration and clerical support to the Diabetic Eye Screening Programme , To achieve an understanding of the roles and responsibilities of the Diabetic Eye Screening Programme in order to assist in efficient processing of all patient referrals and appointments. For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.