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Chatsworth Friends Membership Assistant (fixed-term)
| Posting date: | 10 October 2024 |
|---|---|
| Salary: | £11.44 per hour |
| Additional salary information: | 11.44 - 11.44 |
| Hours: | Part time |
| Closing date: | 21 October 2024 |
| Location: | Bakewell, Chatsworth, DE45 1PP |
| Company: | Vacancy Filler |
| Job type: | Temporary |
| Job reference: | OCT20243600 |
Summary
Christmas is a very special time of year at Chatsworth and you could be part of it by joining us as a Chatsworth Friends Membership Assistant over our busy Christmas period.
You will be integral to engaging with our visitors in the house. Encouraging our visitors to upgrade their ticket to Chatsworth Friends membership. This will involve proactively selling membership and providing accurate information about the Chatsworth Friends scheme, member options, benefits and price.
You will also provide face to face support for Chatsworth Friends, helping them make online bookings and use the self-service members’ portal, along with resolving any queries with the support of the wider membership team.
We have the following two work patterns available:
Role 1: 4 days per week 10am to 5pm per day with a 30 minute break
Role 2: 3 days per week 10am to 5pm per day with a 30 minute break
Please ensure you state clearly in your application if you are interested in either the 3 day or 4 day per week role.
Both roles will include a weekend day but there is flexibility regarding which remaining days of the week are worked, however, this work pattern must be the same each week. Flexibility with regard to increased hours to cover holidays and sickness is essential.
This is a fixed-term role which will end week commencing 30th December 2024.
About you
You must have prior sales experience along with excellent standards of customer care. Our aim is to always offer the visitor to Chatsworth a level of customer service that exceeds expectations so this role will really suit a friendly personality who thrives working with people and has great communication skills.
You should have sound knowledge and understanding of Chatsworth Friends scheme and benefits, Chatsworth and Chatsworth events. https://www.chatsworth.org/visit-chatsworth/book-tickets/friends-membership/
In return
As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits which include https://devonshiregroup.co.uk/work-with-us/colleague-benefits/
Interviews will take place on 24th October with an anticipated start date of 4th November 2024.
You will be integral to engaging with our visitors in the house. Encouraging our visitors to upgrade their ticket to Chatsworth Friends membership. This will involve proactively selling membership and providing accurate information about the Chatsworth Friends scheme, member options, benefits and price.
You will also provide face to face support for Chatsworth Friends, helping them make online bookings and use the self-service members’ portal, along with resolving any queries with the support of the wider membership team.
We have the following two work patterns available:
Role 1: 4 days per week 10am to 5pm per day with a 30 minute break
Role 2: 3 days per week 10am to 5pm per day with a 30 minute break
Please ensure you state clearly in your application if you are interested in either the 3 day or 4 day per week role.
Both roles will include a weekend day but there is flexibility regarding which remaining days of the week are worked, however, this work pattern must be the same each week. Flexibility with regard to increased hours to cover holidays and sickness is essential.
This is a fixed-term role which will end week commencing 30th December 2024.
About you
You must have prior sales experience along with excellent standards of customer care. Our aim is to always offer the visitor to Chatsworth a level of customer service that exceeds expectations so this role will really suit a friendly personality who thrives working with people and has great communication skills.
You should have sound knowledge and understanding of Chatsworth Friends scheme and benefits, Chatsworth and Chatsworth events. https://www.chatsworth.org/visit-chatsworth/book-tickets/friends-membership/
In return
As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits which include https://devonshiregroup.co.uk/work-with-us/colleague-benefits/
Interviews will take place on 24th October with an anticipated start date of 4th November 2024.