Customer Delivery Manager in Rugeley
| Posting date: | 04 October 2024 |
|---|---|
| Salary: | £38,000 to £40,000 per year |
| Hours: | Full time |
| Closing date: | 03 November 2024 |
| Location: | Rugeley |
| Remote working: | On-site only |
| Company: | CP Management Solutions LTD |
| Job type: | Permanent |
| Job reference: | VS | CDM-44597 |
Summary
Job Title: Customer Delivery Manager
Location: Rugeley
Reports to: National Operations Director
About Us:
Our client provides Damage Management Services across the UK to insurers, loss adjusters, and both B2B and B2C clients.
Job Purpose:
As the Customer Delivery Manager, you will oversee day-to-day claims management and operational service delivery. Your role involves managing logistics, resources, and ensuring compliance with health, safety, and environmental standards. You will also play a crucial part in fostering a positive culture and operational efficiency within the Senior MCC Management Team.
Key Responsibilities:
• Efficiently plan and manage logistics, resources, and project delivery to meet service and budget expectations.
• Drive productivity and profitability while ensuring high-quality service.
• Identify and address business vulnerabilities with strategic solutions.
• Facilitate team communication and collaboration across functions.
• Promote a culture of continuous improvement and uphold health and safety standards.
• Support learning and development initiatives for staff growth.
Qualifications & Skills:
• Degree or professional qualification relevant to the role.
• Strong organizational and communication skills.
• Experience in damage management or technical/insurance leadership.
• Solid background in logistics and claims management.
Attributes:
• Results-oriented with a flexible, innovative mindset.
• Willingness to travel as needed.
Join Us:
Be part of a dynamic team dedicated to redefining property damage restoration. If you’re ready to make a difference, we’d love to hear from you!