Customer Service Advisor
| Posting date: | 03 October 2024 |
|---|---|
| Salary: | £24,544.00 to £24,544.00 per year |
| Hours: | Full time |
| Closing date: | 10 October 2024 |
| Location: | Glasgow, Glasgow, G2 6HQ |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/659470_1727959909 |
Summary
Customer Service Advisor
Glasgow City Centre
Salary - £24,544 per annum
The company
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits. This office is based within the client's offices in Glasgow City Centre close to Queen Street train station.
The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.
Your duties will include, but not be limited to:
* Answering inbound calls and emails
* Answer customer queries
* Resolve any customer issues to the best you can
* Liaise with internal and external departments where required
In return, the Customer Service Advisor will receive:
* Monday to Friday 8am - 6pm, and 1 in 3 Saturdays between 8am - 6pm
* Must commit to full time training Monday to Friday 9 am to 5pm for 2 weeks
* Excellent training
* Central office location based in Glasgow city.
About you
In order to be considered for the role of Customer Service Advisor, the successful candidate will have good customer service experience from a call/contact centre environment.
The successful Customer Service Advisor will also have:
* Excellent communication skills, both verbal and written
* Organisational skills
* Be comfortable with Microsoft outlook and other ad-hoc administration duties
Apply ASAP for immediate consideration…
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.