Administrator
| Posting date: | 03 October 2024 |
|---|---|
| Salary: | £23,176 to £23,176 per year |
| Hours: | Full time |
| Closing date: | 13 October 2024 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | The Growth Company |
| Job type: | Contract |
| Job reference: | 4331 |
Summary
The Growth Company’s HR team is excited to offer a fantastic new opportunity for an Administrator. In this role, you will provide administrative support in line with business needs and ensure compliance within GC policy guidelines and that legislative requirements are met.
The Growth Company is an award-winning, accredited, social enterprise with a mission to enable growth, create jobs and improve lives. We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable and leaves no person or community behind.
Please note this role is a 12 month fixed-term contract.
Key Responsibilities
Provide an accurate and efficient administration service to support the wider team.
Management of the shared mailbox, including logging and updating requests on the CRM (Marval) in a timely manner.
Completing activities in line with agreed service level agreements (SLAs).
Uphold compliance of documentation and data by liaising with managers and colleagues.
Maintaining accurate and up to date employee records on various systems, Intranet and employee files.
Raise PO’s and reconcile incoming invoices.
Contributing to the development and implementation of projects and initiatives across GC as required, in conjunction with the HR Service Desk Manager and the wider HR Team.
Supporting HR Operations team in the administration aspects associated with organisation changes or restructuring including TUPE.
Designing, maintaining, and continuously improving administrative processes and systems to ensure the smooth-running of recruitment and HR activity.
About you
Able to apply tact and diplomacy to sensitive matters, ensuring confidentiality is maintained.
Enjoys working in a fast paced, commercial environment.
Flexible with ability to deal with customer issues in a calm and professional manner.
Has a positive attitude to change and the need for flexibility in planning and behaviour.
Ability to take ownership of processes from start to end.
Skills Required
A minimum of a GCSE level C or equivalent in numeracy and literacy.
Experience in an administrative role for at least 24 months.
Excellent customer service skills, with the ability to build effective and positive relationships with internal and external customers.
Pro- active and highly organised with the ability to manage a high volume and varied workload in a busy fast-paced environment.
High level of accuracy and attention to detail and ensuring quality levels are in line with customer KPI expectations.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
The Growth Company is an award-winning, accredited, social enterprise with a mission to enable growth, create jobs and improve lives. We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable and leaves no person or community behind.
Please note this role is a 12 month fixed-term contract.
Key Responsibilities
Provide an accurate and efficient administration service to support the wider team.
Management of the shared mailbox, including logging and updating requests on the CRM (Marval) in a timely manner.
Completing activities in line with agreed service level agreements (SLAs).
Uphold compliance of documentation and data by liaising with managers and colleagues.
Maintaining accurate and up to date employee records on various systems, Intranet and employee files.
Raise PO’s and reconcile incoming invoices.
Contributing to the development and implementation of projects and initiatives across GC as required, in conjunction with the HR Service Desk Manager and the wider HR Team.
Supporting HR Operations team in the administration aspects associated with organisation changes or restructuring including TUPE.
Designing, maintaining, and continuously improving administrative processes and systems to ensure the smooth-running of recruitment and HR activity.
About you
Able to apply tact and diplomacy to sensitive matters, ensuring confidentiality is maintained.
Enjoys working in a fast paced, commercial environment.
Flexible with ability to deal with customer issues in a calm and professional manner.
Has a positive attitude to change and the need for flexibility in planning and behaviour.
Ability to take ownership of processes from start to end.
Skills Required
A minimum of a GCSE level C or equivalent in numeracy and literacy.
Experience in an administrative role for at least 24 months.
Excellent customer service skills, with the ability to build effective and positive relationships with internal and external customers.
Pro- active and highly organised with the ability to manage a high volume and varied workload in a busy fast-paced environment.
High level of accuracy and attention to detail and ensuring quality levels are in line with customer KPI expectations.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.