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Office Administrator

Job details
Posting date: 03 October 2024
Salary: £12.00 to £21 per hour
Additional salary information: Pay will be reviewed following a successful probation and review period
Hours: Full time
Closing date: 02 November 2024
Location: Poole, Dorset
Remote working: On-site only
Company: RLM Jobs
Job type: Permanent
Job reference: CL-RLM/1024

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Summary

Our local client has an exciting opportunity for an Office Administrator to join their team based in Poole.

The successful candidate will assist with the day-to-day administration within the office supporting the current office staff and the Transport Manager.

Our client is motivated by a dedication to providing excellent customer service and they embrace a friendly and welcoming workplace. Their philosophy centres on creating a supportive work environment grounded in professionalism and honesty, where open dialogue and transparency is valued. They also offer a healthy work-life balance found in few workplaces.

Key responsibilities:

• Form effective and robust working relationships across the organisation.
• Input data from Hazardous Waste Consignment & Delivery Notes onto current customer invoices
• Collate, input and maintain data for monthly reporting of Hazardous Waste Collections and deliveries
• Assist with administration cycle
• Prepare letters and other documentations when required
• Responsible for various general office duties
• Help with overflow of telephone calls and where possible, action any required activity E.G. book in collection requests, email copy invoices, chase missed collections etc.
• Help with workload at ‘Pressure Point Times’ in the office either scheduled (E.G. Annual Waste Transfer Notes, Rate Increases, End of Month invoicing) or unscheduled (E.G. Changes to legislation that may require paperwork to be re-done, marketplace changes that may require mass communication to customers)
• Undertake long term project work that benefits the development & growth of the company E.G: Recording and monitoring return of Annual Waste Transfer Notes and undertaking follow up contact to ensure all customers return them
• Sending Pre-Acceptance Audits to all customers and recording and monitoring their return; undertaking follow up contact to chase if required
• Data entry into SAGE that will facilitate analysis
• Gain an understanding of other scheduled office work to facilitate holiday periods

The successful candidate for the Administrator position will have:

• Strong administrative experience, however full training will be provided, and less experienced candidates will be considered if they fit the other criteria
• Good Microsoft Office skills, particularly Excel and Word
• Strong verbal and written communication skills
• Strong attention to detail and the ability to meet deadlines
• A commitment to providing excellent customer service
• The ability to work well with others and can foster a positive work environment

This job is offered on a temp- perm basis
Daily hours: Monday-Friday 09:00am - 05:00pm
Salary: £12/hr to be reviewed after a successful probation and performance review

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