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Admin Support | Coventry and Warwickshire Partnership NHS Trust
| Posting date: | 27 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £23,615 per annum |
| Hours: | Full time |
| Closing date: | 01 November 2024 |
| Location: | Nuneaton, CV11 5HX |
| Company: | Coventry and Warwickshire Partnership Trust |
| Job type: | Permanent |
| Job reference: | 6680014/444-6680014-CG |
Summary
Full Time Admin Support Receptionist based at Avenue House, Nuneaton
Coventry and Warwickshire Partnership Trust are seeking an enthusiastic and self-motivated individual with a comprehensive understanding and experience of working on a busy reception to join our admin team based at Avenue House, Nuneaton.
Assist in the provision of an effective administrative service across all services in the building, to support the clinical functions of the Trust. Work in conjunction with colleagues, service users and stakeholders to provide an efficient clerical support service.
To ensure that a high standard of customer care is provided in all telephone and reception responsibilities using tact, discretion and sensitivity. To ensure positive promotion of Coventry and Warwickshire Partnership Trust values and vision.
The post holder will play an important role supporting all the Clinical Teams on site as you will be front of house greeting patients and visitors to the service . You will also be providing efficient and comprehensive administrative support to the admin team, clinicians and managers which will include answering calls on the busy main switchboard, taking messages, clinic room bookings, stationery orders, overseeing the Attend Anywhere virtual waiting area, data inputting and dealing with general enquiries.
The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to
children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some
of our specialist services, we see on average around 5,000 patients every day.
We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. The role requires excellent customer service skills due to the nature of the calls as well as previous reception/office experience.
Applicants will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise own workload and be able to work on both your own initiative and as part of a team.
We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.
This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
This post will require a standard DBS check and it will be the postholder’s responsibility to finance this.
This advert closes on Friday 25 Oct 2024