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Receptionist Pencoed Medical Centre
| Posting date: | 02 October 2024 |
|---|---|
| Salary: | £11.67 per hour |
| Additional salary information: | £11.67 an hour |
| Hours: | Full time |
| Closing date: | 18 October 2024 |
| Location: | Bridgend, CF35 5PF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | M0044-24-0300 |
Summary
The main duties of the role are as follows: a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition b. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately c. Process patient requests for appointments d. Process repeat prescription requests e. Initiate contact with and respond to requests from patients, team members and external agencies f. Enter read-code data on to the clinical database g. Photocopy documentation as required h. Data entry of new and temporary registrations and relevant patient information as required i. Input data into the patients healthcare records as necessary j. Scan patient-related documentation and attach scanned documents to patients healthcare records k. Direct requests for information, e.g. SAR, insurance/solicitors letters and DVLA forms, to the administrative team l. Manage all queries as necessary in an efficient manner m. Carry out system searches as requested n. Support administrative staff, providing cover during staff absences o. Complete opening and closing procedures in accordance with the duty rota p. Maintain a clean, tidy, effective working area at all times q. Monitor and maintain the reception area and noticeboards r. Support all clinical staff with general tasks as requested