ASD Co-Ordinator | NELFT NHS Foundation Trust
| Posting date: | 02 October 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,530 - £29,114 Plus HCAS per annum pro rata |
| Hours: | Part time |
| Closing date: | 01 November 2024 |
| Location: | Romford, RM7 9NH |
| Company: | North East London NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6641273/395-BD133-24 |
Summary
The post holder will provide a responsive and efficient administrative service to meet the needs of the team. The post holder will use their reason, intellect, and judgement to work on their own initiative to deal with matters on behalf of their Manager and Neurodevelopmental service delivery supporting patients through the autism pathway within the Neurodevelopmental service.
The post holder will be an effective decision maker, who is able to prioritise own workload whilst responding to interruptions. The post holder will be able to deal with unpredictable work patterns and proactively deal with issues without reference to others.
• Provide high quality confidential and comprehensive administrative service including the management of patient clinic bookings (eg. ADOS, 3DI, Cognitive assessment clinic, ASD solo/joint) matching clinician diaries for clinics on background of using room booking system, follow up clinics and rebooking cancelled/rescheduled appointments.
• To provide administrative co-ordination of care including processing of new referrals and informing the relevant clinician of children added to waiting list, supporting the administration of patient caseloads, waiting lists, and adding children to relevant pathways as required.
• Follow up and progress patients stuck on the neurodevelopmental pathway as escalated by clinicians.
• Set up of parent groups, psychoeducation groups, booking of school and home visits as directed for further information on children.
• Outcoming of clinics which may include discharge of patients to the relevant provider and support of children flowing through the neurodevelopmental pathway.
• Prepare patient lists ready for multidisciplinary meetings and perform outcomed post-meeting action plans promptly in support of safe, effective care to the patient.
• Responding to email/telephone queries including parents’/carers’ (complaints and requests) and forwarding relevant queries to wider Neurodevelopmental team as required.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement - London
This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
• Note taking during ASD MDT meeting, actioning on ASD MDT outcomes on Rio and adding patients to waiting list.
• Sending out clinical assessment reports to internal and external clinicians
• Sending out, chasing, and uploading service specific forms that need to be completed by internal and/or external stakeholders eg. ASD school forms within maintenance of the ASD form database.
• Sending, uploading, and chasing of school reports bringing back to MDT.
• Sending out clinic letters, appointment letters (and emails) and assessment reports
• Manage the team diary, reminders and make decisions on behalf of the manager in prioritising and re-arranging diary commitments with full knowledge of service clinical commitments within the neurodevelopmental service.
• Manage, open and sort incoming service and personal emails and other posts in a timely manner, and where appropriate, personally prepare and send responses to correspondence including actioning parent/clinician/school queries and requests.
• Maintain a detailed patient monitoring system and conduct service performance and patient level presentations as needed.
• Monitoring and management of ASD/neurodevelopmental caseload & waiting list
• Develop and maintain filing systems (electronic and paper) to ensure effective access to relevant information. Uploading of clinical documentation in a prompt and structured manner eg. 3DI questionnaires, assessment reports etc
• Coordinate administrative arrangements relating to reporting requirements, to include the collation and presentation of documentation, preparing evidence and ensuring patient information is up to date.
• Oversee the facilitation and administration of meetings/panels, including taking formal minutes that are intended for external review eg safeguarding, the production of agendas and coordination of papers, ensuring key documents are available within defined timescales.
• Ability to take dictation/transcribe from audio dictation, including medical reports.
• Maintain up to date confidential personal staff files.
• Contact local education to obtain and upload EHCP.
• Local liaison with CAMHS and other relevant clinicians to discuss concerns with children on the CYP Neurodevelopmental pathway.
• Contact Health Visitors when required for parental support following home visit if required
Come join NELFT named in 2021 as a ‘Working Families Top Ten Employer’ and Winner at the RIDI Awards for ‘Making a Difference – Public Sector’.
Benefits to the postholder joining NELFT will be the offer of:
• Structured annual education, training, and development package through several funded clinical and non-clinical courses to support you through own career development and progression in your own career path
• Opportunity to learn and apply the latest research evidence in the field of autism through partnership with the University of Cambridge Autism Research Centre
• Leadership, coaching and mentoring opportunities
• Sideway internal transfer scheme available to open opportunities to gain exposure and a wider breadth of clinical experience
• Flexible and Agile working
• Family friendly policies and procedures
• Cycle scheme; Key Worker Accommodation scheme; staff discounts; Parent & Carer network
• Resources and support to your own health, emotion and wellbeing: KeepingWell Hub; Employee Assistance Programme; Staff support line; Wellbeing Apps; Counselling services; RelateHub access to trained relationship and wellbeing advisor; Optimise Wellbeing tool
This advert closes on Wednesday 16 Oct 2024