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Personnel Support Service Administrator

Job details
Posting date: 30 September 2024
Hours: Full time
Closing date: 30 October 2024
Location: SN15 4PZ
Company: Mitie
Job type: Permanent
Job reference: 62319

Summary

Based in Lyneham Wiltshire we are looking for an individual to meet the contracted personnel administration requirements for Military Personnel. The roles will have a common output, dealing with a broad range of personnel support needs on a daily basis.

Training on MOD IT systems will be provided; however, experience/familiarity in similar military roles would be an advantage.

This is a full-time position, 37.5 hrs per week Monday to Friday

Responsibilities

-The professional responsibilities are varied, while not necessarily being exercised every day. They might include (but are not limited to):

-Administration of Service personnel accounts, including data input in accordance with Business Process Guides and policy.

-Checking and authorising expense claims.

-Assessing and advising on pay and allowance entitlements.

-Maintaining and controlling personnel documents.

-Arranging and coordinating travel and travel documentation.

-Coordinate the administration process for personnel leaving the services.

-Maintenance and updates of office registers.

-Issuing and controlling accountable documents in accordance with General Data Protection Regulations (GDPR).

-Maintaining documents and files within an electronic information management framework.

-Provision of a direct customer interface and liaison with coordinators and Line managers. Actively promoting of a safe working culture and adhere to the Health and Safety procedures, processes and the law.

-Complying with the Data Protection Act and observe confidentiality.

-Undertake other administrational tasks as determined by the Mitie Line Manager. This could include support/ cover for other Service Streams in the contract areas, when required.



Knowledge Skills & Experience

-IT literate with a good working knowledge of MS Office applications.

-Knowledge/understanding of MOD administration e.g Joint Service Publications Defence Instructions and Notices.

-Unit/Regimental/Garrison Administration Office.

-Be conversant with MOD personnel support applications and systems Joint Personnel Administration (JPA) Defence Travel (desirable) but not essential.

-Ability to adapt to change and undertake additional training when required

Person

-The successful candidate will be personable, confident and professional with a good judgement and the ability to communicate effectively.

-Proactive and responsive to the changing needs of the business and the demands of the customer, whilst remaining calm under pressure and self-

motivated. Reliable, discreet and well-presented giving a positive image of Mitie company.

-Administration experience with strong organisational skills and a high degree of integrity.

-Good verbal and written communication skills and ability to develop close working relationships.

-Good all-round standard of education, especially literacy and numeracy (educated to GCSE English and Maths or equivalent)



Additional Information

-MOD security clearance required (Proof of right to work in the UK essential.

-Requirement to wear approved company work wear.

-Required to cover other service streams as directed by the PSS Manager