Customer Service Representative
| Posting date: | 30 September 2024 |
|---|---|
| Salary: | £24,000.00 to £24,000.00 per year |
| Additional salary information: | Plus annual bonus £2,500 |
| Hours: | Full time |
| Closing date: | 07 October 2024 |
| Location: | Chester, Cheshire, CH4 9QT |
| Remote working: | On-site only |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/657723_1727696661 |
Summary
Customer Service Representative Chester - £24,000 with a £2,500 bonus paid yearly!
A fantastic opportunity is available to work for a culturally centric team based in Chester who are looking for a Customer Service Representative to join them on a permanent basis.
The client is a global business but within the Chester office they have a real family feel where everyone works together to achieve a common goal.
This role has excellent scope for progression whether that be within the team or within the business in other departments.
Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!
This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key.
Responsibilities:
* Processing a range of customer orders
* Support all stakeholders through the process ordering process and provide efficient aftercare
* Dealing with a range of queries from suppliers, clients and customers through email and phone
* Working with other departments to ensure the right customer journey is provided
* Go over and beyond to provide excellent customer service at all times
* Ensure complaints, if they arise are dealt with professionally
Experience and skills required:
* Experience working within a phone based environment
* Experience working within a fast paced environment
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.