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Hospitality Supervisor

Job details
Posting date: 30 September 2024
Salary: £12.00 to £12.00 per hour
Additional salary information: 12 - 12
Hours: Full time
Closing date: 14 October 2024
Location: Ruby Lodge Care Home, Inspiration Way, Sowerby, Thirsk, North Yorkshire, YO7 1TS
Company: Vacancy Filler
Job type: Permanent
Job reference: SEP20242346

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Summary

Hospitality Supervisor required for our brand-new luxury care home ‘Ruby Lodge' in Sowerby, Thirsk, North Yorkshire YO7 1TS - Part of the Country Court Family.
Hours: 40 Hours per week, working weekends on rota
Would you like to be part of our new Team at Ruby Lodge Care Home?
We are looking for an experienced Hospitality Supervisor for our care home 'Ruby Lodge', where you will be providing a service to the home manager, the home and our residents. We are now looking for you to join us mid April, just before we open our doors to our 1st residents in May 2024.
Ruby Lodge Care Home located in Sowerby, Thirsk will accommodate up to 69 residents and will promote a lifestyle for residents that offers a luxurious environment with exceptional personalised care. From the moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction will be delivered with dignity, kindness, and compassion.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE HOSPITALITY LEAD ROLE
You will be responsible for maintaining the 5* hospitality within the home. You will be assisting in creating a caring, homely environment for our residents and supervising a team of Housekeepers & Front of House staff to ensure they are delivering a 5* customer experience & maintaining the highest standards of cleanliness.
Within your role as Hospitality Lead, you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Recruit, manage and supervise your team of hardworking colleagues consisting of our front of house and housekeepers to achieve and maintain 5-star standards.
Help new colleagues through the induction process and complete all areas to the highest standard
Undertake staff supervisions and appraisals
Maintain 5-star standard of cleanliness in all areas of Home
Responsible for the front of house team to deliver excellent dining experience for our residents
Build and maintain working relationships with Managers and colleagues, care and non-care
Responsible for ordering monthly stock for the home, ensuring the home is adequately stocked with the correct chemicals, PPE and within budget.

ABOUT YOU
You will be able to demonstrate the following experience and skills whilst sharing our family caring values:

Have experience in a previous hospitality role
At least 1 years’ experience as a Hospitality Lead or a similar management role in hospitality
Accuracy & attention to detail
The ability to communicate effectively both verbally and in writing.
A creative & innovative approach to work
Knowledge or understanding of COSHH and safe working practices
Have a can-do attitude with drive & self-motivation
Knowledge or understanding of the care sector would be an advantage

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Hospitality Lead role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.

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