Control Room Assistant
| Posting date: | 30 September 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 October 2024 |
| Location: | SO15 1QF |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 62630 |
Summary
CCTV Control Room Assistant Vacancy
Hammerson Westquay Shopping Centre, Southampton, United Kingdom.
Company Description
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
Job Description
Mitie has a great opportunity at Westquay Shopping Centre in Southampton. We are looking for an experienced Control Room Assistant to join the team on site. The shift pattern is 4 on 2 off with an hourly rate of £12.82 working 42 hours a week. You will report directly to the Duty Controller.
Within this role you will be expected to:
-Ensure CCTV is effectively monitored across the whole scheme escalating issues as necessary
-Escalate incidents to the relevant personnel
-Highlight Health and Safety issues and report to Tech Services.
-Communicate clearly and effectively with all departments.
-Monitoring security entry and exit to the service yard.
-Assist the Duty Controller in updating Control Room records
-Assist in issuing Contractor ID passes and keys
-Assist customers and retailers with their enquiry's on the telephone
-Direct Security officers on the mall to ensure a safe and pleasant experience for customers, retailers and contractors.
-Flexibility to pick up overtime on the other team.
-Perform general administration duties if required
-Undertake any other reasonable duties as required to meet the needs of the business.
Knowledge/Skills/Experience
-Literate and numerate
-Flexibility to work shifts on a 24 hour rota
-Knowledge of CCTV operations, including Data Protection
-SIA Security CCTV License is essential
Hammerson Westquay Shopping Centre, Southampton, United Kingdom.
Company Description
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
Job Description
Mitie has a great opportunity at Westquay Shopping Centre in Southampton. We are looking for an experienced Control Room Assistant to join the team on site. The shift pattern is 4 on 2 off with an hourly rate of £12.82 working 42 hours a week. You will report directly to the Duty Controller.
Within this role you will be expected to:
-Ensure CCTV is effectively monitored across the whole scheme escalating issues as necessary
-Escalate incidents to the relevant personnel
-Highlight Health and Safety issues and report to Tech Services.
-Communicate clearly and effectively with all departments.
-Monitoring security entry and exit to the service yard.
-Assist the Duty Controller in updating Control Room records
-Assist in issuing Contractor ID passes and keys
-Assist customers and retailers with their enquiry's on the telephone
-Direct Security officers on the mall to ensure a safe and pleasant experience for customers, retailers and contractors.
-Flexibility to pick up overtime on the other team.
-Perform general administration duties if required
-Undertake any other reasonable duties as required to meet the needs of the business.
Knowledge/Skills/Experience
-Literate and numerate
-Flexibility to work shifts on a 24 hour rota
-Knowledge of CCTV operations, including Data Protection
-SIA Security CCTV License is essential