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PTS Control Team Leader - Hertfordshire (Stevenage) | East of England Ambulance Service Trust
| Posting date: | 30 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,530 - £29,114 per annum |
| Hours: | Full time |
| Closing date: | 30 October 2024 |
| Location: | Stevenage, SG1 2EQ |
| Company: | East of England Ambulance Service NHS Trust |
| Job type: | Permanent |
| Job reference: | 6631168/247-PTS-CTL-S-0924 |
Summary
To effectively manage the production and delivery of a quality based daily transport plan within the Patient Transport Services Control Room in conjunction with all other transport planning areas within the Trust. To manage a team of Planners and Dispatchers and the smooth running of the transport control room in Stevenage.
Alternate weekend rota
Some flexibility with shift times may be required to meet the needs of the service.
To support and guide planning and day control staff in the effective deployment of available resources, thus ensuring patient journeys are compliant with service level agreements.
Identify improvements and implement agreed changes within area of responsibility in conjunction with Operational and Service Delivery Managers.
Liaise with the Communications Centre Team Leaders and Managers in other localities to ensure cross border activity is managed effectively.
Supervise PTS Control Room Staff. This includes return to work interviews and reviewing staff’s personal development
Develop teams to maximise flexibility of personal skills, optimum use of resources and improved performance of the service.
Create, maintain and improve effective working relationship across the Trust, with Commissioners and end users in conjunction with Operational Managers and Service Delivery Managers
Manage the day to day distribution of the quality based daily transport plan.
Ensure that information impacting on daily service delivery is shared across the team.
Proactively monitor, analyse and report on service delivery patterns and resource implications.
Monitor information within the CLERIC system and ensure it is maintained so that report generation is accurate and meaningful
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
This advert closes on Monday 14 Oct 2024