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Older Person Service Manager

Job details
Posting date: 30 September 2024
Salary: £19,185.03 to £19,185.03 per year, pro rata
Hours: Part time
Closing date: 13 October 2024
Location: Littleport, Ely
Remote working: On-site only
Company: Longhurst Group Ltd
Job type: Permanent
Job reference: LHG1044068

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Summary

Are you someone with a background in supporting people and looking for an exciting new role within an organisation committed to improving lives? Are you keen on delivering exceptional services to enhance the lives of older people? If so, our Older Person Service Manager role based in Littleport could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Sheltered Housing team are critical to ensuring our older customers can live independently, and ultimately building safe communities.

As an Older Person Service Manager at Longhurst Group, you will play a crucial role in overseeing the housing management and support services for our older residents at Beech Court in Littleport. Further key responsibilities are listed below:

Manage the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment.
Be responsible for upholding behavioral standards and dealing cases of anti-social behaviour within the service.
Work across multiple teams, ensuring that standards are maintained for repairs, refurbishments, and grounds maintenance.
Coordinate and oversee support services tailored to the needs of older residents, including health care, social activities, and general assistance.
Foster a sense of community among residents through organising and promoting social events, activities, and support groups.
Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents.
Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents.
In order to be successful in application for our Older Person Service Manager role, you will need to be highly organised, with great administration skills. Being a strong communicator across different channels (face to face and digitally) is crucial to keep engagement high with our residents, as well as being confident in your digital skills.

Our Older Person Service Manager position is a scheme-based part-time position, contracted to 25 hours per week at Beech Court, Littleport.

This is a hugely exciting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Older Person Service Manager opportunity is the perfect chance to develop your skills and knowledge across Housing and help our older customers to live independently. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.



What you receive from us:

Up to 26 days annual leave (Pro rata based on contracted hours)
Life Cover of three times your annual salary (as part of pension scheme membership)
Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
Free Eye Tests
Free flu vaccinations
Investment in your personal development through our extensive learning and development opportunities
Professional subscription for membership fees relating to your role, paid for by us
Family friendly, carers leave plus other paid leave
Long Service Awards
Carers Networking Group and resources to support Unpaid Carers


How to apply

Please click “apply” today to upload your CV detailing your employment history.


Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.



Vetting Requirements

The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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