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Therapeutic Senior Security Customer Support
| Posting date: | 27 September 2024 |
|---|---|
| Salary: | £31,081.00 to £33,665.00 per year |
| Additional salary information: | £31081.00 - £33665.00 a year |
| Hours: | Full time |
| Closing date: | 06 October 2024 |
| Location: | Beckenham, Kent, BR3 3BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9334-24-1140 |
Summary
Ensure all staff are inducted and trained in the use of the key management system, Ascom and buddi security devices and to ensure an effective and secure front of house service is offered across the secure reception desks within the Forensic Services. Assist with the induction & training programme for new staff. This includes supporting patients leaving and entering the building, Family& carer and official visitors. To assist in the recruitment, both in the short-listing process and interviewing for the band 2 security support staff To be responsible for the arrangement of mandatory training of the band 2 security support staff To hold 1 2 1 supervision sessions on a monthly basis with the security support staff. To assist with any management issues regarding band 2 security support staff performance in line with Trusts Disciplinary Policy To ensure that all information is kept up to date and maintained in good order. To ensure that all Security equipment in used are maintained in good order. Ensure that all Therapeutic security teams carry out a clear and precise handover at the end of each shift and documented all events as appropriate. Ensure that all patients returning from leave go through a thorough security screening and are escorted back to the ward. Also to demonstrate an understanding of the responsibilities in relation to patients property and valuables, respecting cultural believe and values. Ensure all Carers/relatives/visitors go through the Proscreen 200 metal detector screening in the Reception waiting area before proceeding onto the unit. Record, report and take action on all breaches of security, update and evaluate all existing security systems on a regular basis Ensure that access to the unit is given only to authorise staff registered on the Traka key management system and approved visitors and to ensure the prevention of unauthorised persons gaining access to the secure unit. Assist in the training of staff as required, specifically in relation to: Ligature Section 17 training MSU/ LSU Search and security training SEE,THINK,ACT DH (2015) Have an excellent knowledge on how to use the charter box radio communication equipment, Ascom and wall panic alarm system and search equipments and will be able to assist others with their use. Report all incidents relating to patient searches security issues using Trust policy, local procedure and directly to the security management team. Liaise where appropriate with other wards/clinical teams in the Trust under the direction of the security management team. Carry out environmental checks of the unit as scheduled. Support room searches with the ward staff and on behalf of the security team. Assist the ward in setting up patient buddi profile and room bookings during out of hours.