WMS Support Analyst
| Posting date: | 27 September 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 October 2024 |
| Location: | M32 0ZH |
| Remote working: | On-site only |
| Company: | Kinaxia Logistics & Fulfilment |
| Job type: | Permanent |
| Job reference: | ktw2-49539 |
Summary
Kinaxia Logistics are recruiting a WMS Support Analyst to join their team. The WMS Support Analyst will be responsible for the application support, system testing, user training, and basic configuration of the warehouse technology solutions (primarily Blue Yonder Dispatcher WMS) used within Kinaxia warehouses and contract packing operations, as well as the related system and customer data integrations.
• 40 hours per week
• Competitive salary
• Hybrid
• North West / Midlands based
• Additional benefits:
• Life Assurance
• Company Pension Scheme
• Exceptional fleet
• Opportunity for training and development (CPC training)
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30, and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
• Provide 1st line application support to end user community via site superusers ensuring resolutions in agreed timescales to deliver high customer service levels.
• Train and develop superusers to ensure issues are resolved effectively.
• Basic configuration of Dispatcher to Kinaxia standard and subsequent testing process to ensure the system meets operational business requirements including customer onboarding.
• Build effective working relationships to enable collaboration with external partners, internal operations colleagues and external customers to deliver support services.
Your knowledge and experience:
• Recognised IT or Sciences Qualification at degree level is desirable
• Full car driving licence and access to a car
• Dispatcher WMS configuration and architecture
• Third Party Billing module of Dispatcher
• SQL - desirable
• Jaspersoft (iReports) - desirable
• Warehousing operational processes
• Familiarity with data integration technologies
• Awareness of BI reporting tools such as Qlik
• Awareness of Customs & Excise operational processes
• Awareness of Contract Packing operational processes
• Experience in warehousing/logistics distribution sector
• Experience of Blue Yonder Dispatcher WMS
• Experience of using reporting tools – iReports desirable
• Experience of Customs & Excise systems such as Descartes e-Customs desirable
• Experience of Contract Packing systems such as Nulogy Shopfloor desirable
An application for a DBS certificate will be required in the event of the individual being offered the position,