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Deputy Security Operations Manager
| Posting date: | 27 September 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 October 2024 |
| Location: | SS17 9DY |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 61851 |
Summary
Deputy Security Operation Manager
Location: DP WORLD LONDON GATEWAY
Full time
Job objectives and responsibilities
An exciting opportunity has arisen for a Deputy Operations manager at Dp World London Gateway to assit the Operations manager to help lead and manage the security operations at the Port .
For the individual to be successful in this role they will need to bring experience of assisting in managing a team, they will be an exciting and inspirational leader able to communicate and build effective and trusted relationships with the staff that they are managing and need to be able to deal with any issues as they arise, and be abale to deal with a number of different things at the same time.
· Ensuring the smooth and efficient management of the port estate
· Build a good working relationships with security agencies, transport police DFT and the client and port operatives.
· Bring proven and deep expertise in managing security across multi and complex sites
· To help lead the London Gateway Port and Mitie to bring innovation and technology solutions to the contract and is used to maximise security operations at all sites
· To take the lead and develop the operational security teams to be committed and enthusiastic to deliver best in class security
· To deliver and organise the development and training of security teams so that security, safety and customer services is paramount in everything they do whilst operating on behalf of DP World.
Job Specifics
-To Assist in the day to day management of a large security guard force within a highly regulated port related environment; to the requirements of the Maritime Security & Resilience Division (MSRD) of the Department for Transport and the ISO 28000 security management system
-Assisting the Operations Manager in Producing and reviewing risk assessments
-Responsible for Ensuring continual improvement in all staff
-Reviewing customer requirements and implementing improvement;
-Responsible for ensuring that all security staff have an appropriate understanding of port security and policies, giving advice and instruction as necessary;
-Producing and delivering safety and security awareness training with the support of the Operationns maanger
-Carrying out security drills and inspections, preparing reports and holding debriefing sessions and reporting back to the Operations manager and client
-Asssiting the Operatiosmanager in making sure pay and invoicing is accurate and correct
-Maintaing the working schedule and making sure all gaps are covered to meet kpi requirements.
-Ensuring all offciers are compliant to the international ship and port facility secury code (ISPS)
-Ensuring compliance to the terminals port facility security plan (PFSP)
-Asssiting in setting performance expectations and providing performance feedback,
-recommending and implementing awards,
-Responsible for identifying and implementing training needs,
-Providing constructive feedback to officers
-Assiting in the recruitment of new staff
-Responsible for coaching and development to develop an effective team.
-Creating a positive and inclusive culture where people feel great to come to work
-Communicating plans to key internal stakeholders alongside the operations manager
-Influencing and bring people with you to successfully implement change.
Main duties
· To pro-actively demonstrate and work to the Company's values
· To efficiently and effectively assist in managing and developing the contract
· To take ownership and manage and develop a professional and effective operational team, ensuring objectives are set, monitored and achieved and that all employees are appraised and have a personal development plan
· To assist in carrying out the day to day management of relevant employees including conduct, performance, attendance and capability.
· Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards, with support and advice from HR and the Operations manager.
· To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations
· To provide reports to Senior management as required.
· To monitor and control supplier, sub-contractor and labour costs
· Lead by example with regards to health and safety, compliance with statutory and contractual legislative requirements
· To understand and complete all work related documentation accurately and on time
· To understand and comply with policies and procedures
· To carry out work in a safe and diligent manner
· To comply with all QHSE policies and procedures and be responsible for the Mitie Live safe Champions.
· To attend and fully participate in training and appraisal activities as required
· To create Newsletters and communication to all staff on a regular basis
· Be responsible for all toolbox talk deliveries and ensure all officers have signed and understood
· Taking responsibility to ensure all staf fare compliant and fully trained
· Take the lead in ensuring uniform is ordered and worn by employees
· Making sure that all vehcilesare clean and tidy at all times
· Ensuring that all staff are smartin appearence
· To undertake additional duties in line with capabilities as required
Person Specification
To demonstrate expertise in leadership role in a regulated aviation, maritime or land transport related environment, with demonstrable leadership and people management skills in Security leadership roles, preferably with experience of other .
To demonstrate detailed knowledge and understanding of operational practices, procedures and the statutory documents which govern security requirements in the transport sector plus an understanding of the risks transport security is posed with.
The successful candidates will have proven experience of Managing and leading teams in a customer-facing environment.. Candidates must have strong interpersonal and communication skills with a sense of urgency, ability to absorb various technical data, prioritise and to make sound decisions based on the information learnt.
Be able to communicate with all members of staff and ensure they all follow company procedures and policies.
-Treats others with dignity and respect
-Communicates well (verbally and in writing) with colleagues and clients
-Works harmoniously with others, helping to generate a positive team atmosphere
-Builds effective working relationships
-Honours customer (internal and/or external) commitments
-Leads by example
-Undertakes all tasks willingly, prepared to go that extra mile
-Completes all tasks, including paperwork, accurately and on time; always maintaining a high standard
-Demonstrates a professional attitude and approach at all times
-Takes pride in their appearance and is punctual
-Ensures own and others Health and Safety at all times
-Uses own initiative where appropriate
-Takes responsibility for planning and organising own work where appropriate
-Seeks opportunities to improve existing processes and procedures
-Provides creative but practical solutions to problems
-Participates and makes constructive suggestions for solutions and improvements
Holds relevant professional, technical management qualifications, and/or has relevant experience
-Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment.
-Able to represent MITIE effectively at both internal and external meetings
-Able to undertake budget setting and demonstrate appropriate financial management
-Able to lead, motivate and manage a team effectively
-Seeks out and takes opportunities to learn new skills as part of personal professional development
-Leads by example in all role activities
Essential :
Must be able to drive
SIA License
Previous managerial experience
Knowledge of Port operations
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Location: DP WORLD LONDON GATEWAY
Full time
Job objectives and responsibilities
An exciting opportunity has arisen for a Deputy Operations manager at Dp World London Gateway to assit the Operations manager to help lead and manage the security operations at the Port .
For the individual to be successful in this role they will need to bring experience of assisting in managing a team, they will be an exciting and inspirational leader able to communicate and build effective and trusted relationships with the staff that they are managing and need to be able to deal with any issues as they arise, and be abale to deal with a number of different things at the same time.
· Ensuring the smooth and efficient management of the port estate
· Build a good working relationships with security agencies, transport police DFT and the client and port operatives.
· Bring proven and deep expertise in managing security across multi and complex sites
· To help lead the London Gateway Port and Mitie to bring innovation and technology solutions to the contract and is used to maximise security operations at all sites
· To take the lead and develop the operational security teams to be committed and enthusiastic to deliver best in class security
· To deliver and organise the development and training of security teams so that security, safety and customer services is paramount in everything they do whilst operating on behalf of DP World.
Job Specifics
-To Assist in the day to day management of a large security guard force within a highly regulated port related environment; to the requirements of the Maritime Security & Resilience Division (MSRD) of the Department for Transport and the ISO 28000 security management system
-Assisting the Operations Manager in Producing and reviewing risk assessments
-Responsible for Ensuring continual improvement in all staff
-Reviewing customer requirements and implementing improvement;
-Responsible for ensuring that all security staff have an appropriate understanding of port security and policies, giving advice and instruction as necessary;
-Producing and delivering safety and security awareness training with the support of the Operationns maanger
-Carrying out security drills and inspections, preparing reports and holding debriefing sessions and reporting back to the Operations manager and client
-Asssiting the Operatiosmanager in making sure pay and invoicing is accurate and correct
-Maintaing the working schedule and making sure all gaps are covered to meet kpi requirements.
-Ensuring all offciers are compliant to the international ship and port facility secury code (ISPS)
-Ensuring compliance to the terminals port facility security plan (PFSP)
-Asssiting in setting performance expectations and providing performance feedback,
-recommending and implementing awards,
-Responsible for identifying and implementing training needs,
-Providing constructive feedback to officers
-Assiting in the recruitment of new staff
-Responsible for coaching and development to develop an effective team.
-Creating a positive and inclusive culture where people feel great to come to work
-Communicating plans to key internal stakeholders alongside the operations manager
-Influencing and bring people with you to successfully implement change.
Main duties
· To pro-actively demonstrate and work to the Company's values
· To efficiently and effectively assist in managing and developing the contract
· To take ownership and manage and develop a professional and effective operational team, ensuring objectives are set, monitored and achieved and that all employees are appraised and have a personal development plan
· To assist in carrying out the day to day management of relevant employees including conduct, performance, attendance and capability.
· Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards, with support and advice from HR and the Operations manager.
· To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations
· To provide reports to Senior management as required.
· To monitor and control supplier, sub-contractor and labour costs
· Lead by example with regards to health and safety, compliance with statutory and contractual legislative requirements
· To understand and complete all work related documentation accurately and on time
· To understand and comply with policies and procedures
· To carry out work in a safe and diligent manner
· To comply with all QHSE policies and procedures and be responsible for the Mitie Live safe Champions.
· To attend and fully participate in training and appraisal activities as required
· To create Newsletters and communication to all staff on a regular basis
· Be responsible for all toolbox talk deliveries and ensure all officers have signed and understood
· Taking responsibility to ensure all staf fare compliant and fully trained
· Take the lead in ensuring uniform is ordered and worn by employees
· Making sure that all vehcilesare clean and tidy at all times
· Ensuring that all staff are smartin appearence
· To undertake additional duties in line with capabilities as required
Person Specification
To demonstrate expertise in leadership role in a regulated aviation, maritime or land transport related environment, with demonstrable leadership and people management skills in Security leadership roles, preferably with experience of other .
To demonstrate detailed knowledge and understanding of operational practices, procedures and the statutory documents which govern security requirements in the transport sector plus an understanding of the risks transport security is posed with.
The successful candidates will have proven experience of Managing and leading teams in a customer-facing environment.. Candidates must have strong interpersonal and communication skills with a sense of urgency, ability to absorb various technical data, prioritise and to make sound decisions based on the information learnt.
Be able to communicate with all members of staff and ensure they all follow company procedures and policies.
-Treats others with dignity and respect
-Communicates well (verbally and in writing) with colleagues and clients
-Works harmoniously with others, helping to generate a positive team atmosphere
-Builds effective working relationships
-Honours customer (internal and/or external) commitments
-Leads by example
-Undertakes all tasks willingly, prepared to go that extra mile
-Completes all tasks, including paperwork, accurately and on time; always maintaining a high standard
-Demonstrates a professional attitude and approach at all times
-Takes pride in their appearance and is punctual
-Ensures own and others Health and Safety at all times
-Uses own initiative where appropriate
-Takes responsibility for planning and organising own work where appropriate
-Seeks opportunities to improve existing processes and procedures
-Provides creative but practical solutions to problems
-Participates and makes constructive suggestions for solutions and improvements
Holds relevant professional, technical management qualifications, and/or has relevant experience
-Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment.
-Able to represent MITIE effectively at both internal and external meetings
-Able to undertake budget setting and demonstrate appropriate financial management
-Able to lead, motivate and manage a team effectively
-Seeks out and takes opportunities to learn new skills as part of personal professional development
-Leads by example in all role activities
Essential :
Must be able to drive
SIA License
Previous managerial experience
Knowledge of Port operations
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.