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Senior Strategic Communication Officer (SEO) - Infected Blood Compensation Authority

Job details
Posting date: 27 September 2024
Salary: £40,850 to £44,260 per year
Hours: Full time
Closing date: 13 October 2024
Location: Newcastle-upon-Tyne
Company: Government Recruitment Service
Job type: Permanent
Job reference: 371713/1

Summary

In recognition of the hurt caused by the infected blood scandal and highlighted by the Infected Blood Inquiry (IBI), compensation will be paid to those infected and affected. This role is an opportunity to join a new Arms Length Body – the Infected Blood Compensation Authority (IBCA) – as we build a team of Communications and Engagement professionals to put the infected and affected community at the heart of our communications and support them to get the compensation they are entitled to.

The number one goal for this new organisation is to build and maintain trust with its users. Effective, open and transparent communications will play an important part in this.

The Communications and Engagement team sits at the heart of the IBCA to ensure we explain the new compensation scheme with clarity, simplicity and effectiveness.

This is a critical role responsible for ensuring we plan and deliver communication about the development of IBCA and the creation of the service to pay compensation so that those entitled to compensation can take action to access the service and be paid the compensation.

You will deliver a range of externally-focussed channels and products that target the broad mix of our audience, ensuring that we stay audience-focussed with content that is targeted, bespoke and effective.

We are creative, fast-working and encourage collaboration. With a big job to do you’ll be striving for innovation and excellence as we build the team together.

Job holders in this grade will carry out a range of activities across communications. This may involve being deployed across functional areas to support priority work.

Responsibilities

  • Plan and oversee the delivery of planned communications IBCA, incorporating a range of audiences and channels.
  • Task lead a team of Communication Officers; allocating and overseeing their work based on team and business priorities while supporting and helping them develop.
  • Identify opportunities to promote IBCA messages and support those we serve.
  • Build and maintain strong relationships across the organisation and externally with appropriate stakeholders and Other Government Department officials to enable accurate, appropriate and timely delivery of key messages.
  • Provide strategic communications advice, counsel and constructive challenge to senior managers and others as required on how communications can help support IBCA objectives.
  • Develop and deliver the overall approach to insight, evaluation and reporting across the team.
  • Commission additional research to gain insight into issues, where required.
  • Identify and manage emerging issues and trends which might impact or benefit IBCA's work.
  • Contribute to strategic plans, evaluation documents, reports and other IBCA communications materials and briefings.