Administrator
| Posting date: | 26 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | 23,500 (point 5 NJC scale) |
| Hours: | Full time |
| Closing date: | 26 October 2024 |
| Location: | Rochdale |
| Company: | The Big Life Group |
| Job type: | Permanent |
| Job reference: | 670 |
Summary
Role overview
Administrator
About us
Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and
inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way
[https://www.youtube.com/watch?v=tiZvb5KRmeU&feature=emb_title].
Thinking Ahead is a user led mental health service that is part of The Big Life Group, that has developed considerable expertise
in the field of primary care mental health. The service currently delivers a range of services including self help support
groups, cCBT services, counselling and Cognitive Behavioural Therapy. The charity is funded by various NHS Trusts and works across
the North West with a head office based in Manchester.
What you’ll be doing
As a Thinking Ahead administrator, you will work alongside a team of administrators, psychological wellbeing practitioners and
counsellors across a multi-agency pathway to support and organise the administrative functions of the service. You will facilitate
the smooth running of the service and the retention of relevant data and information.
What we need from you
* You will have experience of dealing with, and managing, difficult calls, which may be from callers who are distressed, upset or
in crisis.
* You will be a skilled, person-centred individual who is highly motivated.
* You will have experience of diary management.
* You will have experience of dealing with members of the public from different sectors and communities.
* You will have the ability to organise and prioritise your own workload.
* You will have the ability to multitask efficiently while working on your own initiative.
* You will have a high level of computer literacy including Microsoft Office suite and database management.
* You will have strong communication skills both orally and written.
* You will have personal resilience and a flexible attitude in the face of difficulties.
What we will offer you in return
* £23,500 per annum salary (NJC Point 5)
* A permanent, full-time, 37.5 hour a week contract.
* Based at the Lock 50 Business Centre, Oldham Road, Rochdale, OL16 5RD
* Some travel may be required to our offices in Manchester depending on service requirements.
* 25 days holiday, and 30 after here five years.
* Additional training will be provided.
* A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work.
* Ongoing personal and professional development through regular supervision
* A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes, and support.
What next?
If you’re ready to make a difference and improve the lives of people in Manchester and to help them achieve their full potential,
then click apply and complete the short application process.
If you would like any further information about this post, then please contact Naheed Asif at naheed.asif@thebiglifegroup.com
[naheed.asif@thebiglifegroup.com]. Please note that the correct application form must be used, and CVs will not be accepted.
This post is exempt from the Rehabilitation of Offenders Act 1974 and will be subject to enhanced DBS checks with a check of the
adults barred list.
Thinking Ahead welcomes applications from people with personal experience of mental health problems.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification.
We are dedicated to creating a diverse, inclusive, and authentic workplace and would especially like to hear from applicants from
Black, Asian, and other racially marginalised communities.
The closing date for applications is Monday, 14 October at 5pm. Applications received after this time will not be considered and
CVs will not be accepted. Interviews will take place on Monday, 21 October via teams.
Administrator
About us
Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and
inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way
[https://www.youtube.com/watch?v=tiZvb5KRmeU&feature=emb_title].
Thinking Ahead is a user led mental health service that is part of The Big Life Group, that has developed considerable expertise
in the field of primary care mental health. The service currently delivers a range of services including self help support
groups, cCBT services, counselling and Cognitive Behavioural Therapy. The charity is funded by various NHS Trusts and works across
the North West with a head office based in Manchester.
What you’ll be doing
As a Thinking Ahead administrator, you will work alongside a team of administrators, psychological wellbeing practitioners and
counsellors across a multi-agency pathway to support and organise the administrative functions of the service. You will facilitate
the smooth running of the service and the retention of relevant data and information.
What we need from you
* You will have experience of dealing with, and managing, difficult calls, which may be from callers who are distressed, upset or
in crisis.
* You will be a skilled, person-centred individual who is highly motivated.
* You will have experience of diary management.
* You will have experience of dealing with members of the public from different sectors and communities.
* You will have the ability to organise and prioritise your own workload.
* You will have the ability to multitask efficiently while working on your own initiative.
* You will have a high level of computer literacy including Microsoft Office suite and database management.
* You will have strong communication skills both orally and written.
* You will have personal resilience and a flexible attitude in the face of difficulties.
What we will offer you in return
* £23,500 per annum salary (NJC Point 5)
* A permanent, full-time, 37.5 hour a week contract.
* Based at the Lock 50 Business Centre, Oldham Road, Rochdale, OL16 5RD
* Some travel may be required to our offices in Manchester depending on service requirements.
* 25 days holiday, and 30 after here five years.
* Additional training will be provided.
* A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work.
* Ongoing personal and professional development through regular supervision
* A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes, and support.
What next?
If you’re ready to make a difference and improve the lives of people in Manchester and to help them achieve their full potential,
then click apply and complete the short application process.
If you would like any further information about this post, then please contact Naheed Asif at naheed.asif@thebiglifegroup.com
[naheed.asif@thebiglifegroup.com]. Please note that the correct application form must be used, and CVs will not be accepted.
This post is exempt from the Rehabilitation of Offenders Act 1974 and will be subject to enhanced DBS checks with a check of the
adults barred list.
Thinking Ahead welcomes applications from people with personal experience of mental health problems.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification.
We are dedicated to creating a diverse, inclusive, and authentic workplace and would especially like to hear from applicants from
Black, Asian, and other racially marginalised communities.
The closing date for applications is Monday, 14 October at 5pm. Applications received after this time will not be considered and
CVs will not be accepted. Interviews will take place on Monday, 21 October via teams.