Housing Support Officer
| Posting date: | 25 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24878-24878 per annum |
| Hours: | Full time |
| Closing date: | 09 October 2024 |
| Location: | Ely, CB6 3NW |
| Company: | Sanctuary Group |
| Job type: | Temporary |
| Job reference: | 220743-42860141 |
Summary
One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Housing Support Officer
Lancaster Way
- Ely
£24,878 per year (pro rata)
37.5 hours per week – Monday to Friday – 9:00am to 5:00pm
Temporary position for up to 6 months
We have a great opportunity to join our Housing 360 team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light.
During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks.
The role of Housing Support Officer will include:
- Completing property inspections
- Completing health and safety compliance checks
- Updating resident information forms
- Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team
- Extensive travel throughout the geographical area covered
Skills and experiences:
- Previous experience within either customer service or property inspection.
- Knowledge of compliance and health and safety
- Great organisation skills and ability to manage and prioritise your own diary
- Clear communication skills
- Ability to complete tasks within set deadlines
- Competent using mobile technology to complete worksheets
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
Why work for us?
Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £24,878 per annum (pro rata)
Closing Date: 9 October 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for us, take a look at our company page on Linkedin
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Housing Support Officer
Lancaster Way
- Ely
£24,878 per year (pro rata)
37.5 hours per week – Monday to Friday – 9:00am to 5:00pm
Temporary position for up to 6 months
We have a great opportunity to join our Housing 360 team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light.
During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks.
The role of Housing Support Officer will include:
- Completing property inspections
- Completing health and safety compliance checks
- Updating resident information forms
- Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team
- Extensive travel throughout the geographical area covered
Skills and experiences:
- Previous experience within either customer service or property inspection.
- Knowledge of compliance and health and safety
- Great organisation skills and ability to manage and prioritise your own diary
- Clear communication skills
- Ability to complete tasks within set deadlines
- Competent using mobile technology to complete worksheets
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
Why work for us?
Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £24,878 per annum (pro rata)
Closing Date: 9 October 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for us, take a look at our company page on Linkedin
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.