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Care Operations Manager - Kent £55,000 - 60,000 pa dependent on experience
| Posting date: | 25 September 2024 |
|---|---|
| Salary: | £60,000.00 per year |
| Additional salary information: | £55,000 - £60,000 pa, dependent on experience |
| Hours: | Full time |
| Closing date: | 24 October 2024 |
| Location: | ME7 5AE |
| Company: | The Kent Autistic Trust |
| Job type: | Permanent |
| Job reference: | 34915-124-09240713 |
Summary
Join Our Team as an Operations Manager Kent (based in services across Kent) - £55,000 - £60,000 pa, dependent on experience
Are you passionate about making a difference in the lives of others? Are you a practiced problem-solver, a dynamic leader and a strategic thinker? Do you have a proven track record in effective social care management across multiple sites, and a commitment to delivering high-quality care?
If this describes you then our newly launched post of Operations Manager could be for you!
We are seeking a highly experienced, knowledgeable and dedicated person to join our dynamic team and deputise for the Head of Operations, Quality, Care and Compliance!
ABOUT US: At The Kent Autistic Trust we provide exceptional care services to our community and have won multiple awards for our work. Our mission is to enhance the quality of life for the people we support while supporting our staff team. We believe that great leadership is key to success, and we are looking for someone who shares our values and vision.
KEY RESPONSIBILITIES:
- Deputise for the Head of Operations, Quality, Care and Compliance including as designated safeguarding lead.
- Hold CQC registration and responsibility for our services delivering the regulated activity of Personal Care.
- Line manage, coach and develop service managers to a high standard.
Oversee the daily operations of a range of care services, ensuring compliance with regulatory standards, policy, key legislation and best practices.
Develop and implement policies and procedures to enhance service delivery and quality standards.
Collaborate with health and social care professionals, utilising your knowledge of The Care Act.
Monitor and evaluate the quality of care provided to people we support, making improvements as needed, with support from our Quality and Compliance and PBS Team.
Provide data and reports to Head of Operation, Quality, Care and Compliance
Oversee recruitment, training and staffing with support from our HR and Recruitment Team and manage performance evaluations to ensure a skilled and compassionate team.
Maintain relationships with people we support, families, and external partners to promote our services and foster trust.
QUALIFICATIONS:
Bachelors degree in healthcare management, nursing, or a related field.
Proven experience in multi-site management and coaching.
In depth understanding and application of healthcare regulations associated legislation and best practices.
Excellent communication, organizational, and interpersonal skills.
Compassionate approach with a genuine desire to improve the lives of others.
This post is based in services so you will need be a driver with access to your own vehicle.
CONTACT US NOW:
To speak to the Head of Operations: Care, Quality and Compliance about this role please call us on 01634 477171 and well arrange a call back or just apply direct.
We do not accept applications made via agencies.
WHAT WE OFFER:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
The chance to make a meaningful impact in the lives of the people we support and the community.
We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:
Paid DBS Check
33 days holiday
Company Sick Pay after 12 months service
Death in Service Benefits
Long Service and Contribution Recognition Awards
Pension (after 3 months)
Employee Assistance Programme, with counselling services
Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
Discounted Gym Membership
Financial Well-being Scheme (loans and savings)
Refer a Friend Scheme via Care Friends app
ABOUT THE TRUST
Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.
OUR VALUES AND COMMITMENT
KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.
Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.
Are you passionate about making a difference in the lives of others? Are you a practiced problem-solver, a dynamic leader and a strategic thinker? Do you have a proven track record in effective social care management across multiple sites, and a commitment to delivering high-quality care?
If this describes you then our newly launched post of Operations Manager could be for you!
We are seeking a highly experienced, knowledgeable and dedicated person to join our dynamic team and deputise for the Head of Operations, Quality, Care and Compliance!
ABOUT US: At The Kent Autistic Trust we provide exceptional care services to our community and have won multiple awards for our work. Our mission is to enhance the quality of life for the people we support while supporting our staff team. We believe that great leadership is key to success, and we are looking for someone who shares our values and vision.
KEY RESPONSIBILITIES:
- Deputise for the Head of Operations, Quality, Care and Compliance including as designated safeguarding lead.
- Hold CQC registration and responsibility for our services delivering the regulated activity of Personal Care.
- Line manage, coach and develop service managers to a high standard.
Oversee the daily operations of a range of care services, ensuring compliance with regulatory standards, policy, key legislation and best practices.
Develop and implement policies and procedures to enhance service delivery and quality standards.
Collaborate with health and social care professionals, utilising your knowledge of The Care Act.
Monitor and evaluate the quality of care provided to people we support, making improvements as needed, with support from our Quality and Compliance and PBS Team.
Provide data and reports to Head of Operation, Quality, Care and Compliance
Oversee recruitment, training and staffing with support from our HR and Recruitment Team and manage performance evaluations to ensure a skilled and compassionate team.
Maintain relationships with people we support, families, and external partners to promote our services and foster trust.
QUALIFICATIONS:
Bachelors degree in healthcare management, nursing, or a related field.
Proven experience in multi-site management and coaching.
In depth understanding and application of healthcare regulations associated legislation and best practices.
Excellent communication, organizational, and interpersonal skills.
Compassionate approach with a genuine desire to improve the lives of others.
This post is based in services so you will need be a driver with access to your own vehicle.
CONTACT US NOW:
To speak to the Head of Operations: Care, Quality and Compliance about this role please call us on 01634 477171 and well arrange a call back or just apply direct.
We do not accept applications made via agencies.
WHAT WE OFFER:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
The chance to make a meaningful impact in the lives of the people we support and the community.
We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:
Paid DBS Check
33 days holiday
Company Sick Pay after 12 months service
Death in Service Benefits
Long Service and Contribution Recognition Awards
Pension (after 3 months)
Employee Assistance Programme, with counselling services
Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
Discounted Gym Membership
Financial Well-being Scheme (loans and savings)
Refer a Friend Scheme via Care Friends app
ABOUT THE TRUST
Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.
OUR VALUES AND COMMITMENT
KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.
Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.
We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.