Ward Administrator - Royal Brompton Hospital | Guy's and St Thomas' NHS Foundation Trust
| Posting date: | 25 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,837 - £31,539 per annum |
| Hours: | Full time |
| Closing date: | 25 October 2024 |
| Location: | London, SW3 6NP |
| Company: | Guys and St Thomas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6518087/196-AC527 |
Summary
An excellent opportunity has arisen for an enthusiastic, caring and organized administrator to join the ward administration team within the Heart Division, Royal Brompton Hospital.
The role will involve interacting with a variety of people within the organization, as you will be providing administrative support to the clinical staff across multiple areas.
The ideal candidate for this role will have excellent interpersonal skills, be caring, strong communication skills, excellent attention to detail and will have experience in a busy office environment working proactively and using your own initiative.
For further information / informal discussion please contact:Bed Manager Jamie Schwartzvia email j.schwartz@rbht.nhs.uk or telephone on 02073528121 Bleep 7072
You will be working with the Matrons, Operational Bleep Holders, Ward managers, Nurses and Doctors and other administrators on a daily basis, to ensure that there is appropriate administration support within the Heart division. This will include admitting and discharging patients on the hospitals patient admission system, booking outpatient appointments, transport and liaising with other departments in the hospital to ensure that the patient journey is efficient and stress free and general administration needs.
This service is provided 7 days a week, inclusive of Bank holidays and is covered by a pro rata system inclusive of early, late and long days.
Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe.
The principal role of the ward administrator is to maintain the administrative systems relating to the admission, transfers and discharge of patients to and from the wards.
Maintain a good working relationship with internal and external departments, dealing with all queries in a professional manner.
Assist in the reception of patients to the ward and ensure that they are comfortable, welcomed accordingly and dealt with by the relevant nursing staff.
To be responsible for the management of the Trust PAS/ Lorenzo system and patient medical files, ensuring that all records are accurately maintained, correctly tracked and available for nursing and medical staff, clinical coders and research teams.
To be responsible for the collection of data via the Delayed Discharge database, ensuring that any patient in breach of their predicted discharge date has a diagnosis recorded so as to look at areas of clinical service improvement.
To supervise the training of any relief cover, ensuring competency in all aspects of the role and to be responsible for the arrangement of holiday cover.
To be flexible in the approach to the clinical area and trained in all aspects of administration in all the wards within the surgical Heart Division, in order that are able to offer relief cover during times of sickness leave and no available cover.
To use relevant IT systems in the support of patient care and provide support at a specialist level, with the guarantee that a quality of service is maintained.
To provide any administrative and clerical support to the multi-disciplinary team
To provide administrative support at a specialised level, with the effect that a quality service is maintained within the unit.
To abide by the Trust’s core behaviours for staff and all other Trust policies including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices and health and safety policies.
This advert closes on Monday 7 Oct 2024