PTS Dispatcher | North West Ambulance Service NHS Trust
| Posting date: | 24 September 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,530 - £29,114 Per annum |
| Hours: | Full time |
| Closing date: | 24 October 2024 |
| Location: | Preston/Liverpool, L24 8RL |
| Company: | North West Ambulance Service |
| Job type: | Permanent |
| Job reference: | 6670948/242-4449 |
Summary
Patient Transport Service – Dispatcher/Planner - open to internal/external applicants, training will be given.
Location:
Broughton and Speke Control Centre.
Training:
Candidates will be invited to complete typing, memory and recall, attentional focus, and multi-tasking tests and, if successful, will be attend a formal interview on the day.
Assessment Centres will be held in Speke on Saturday 26th October 2024.
Successful applicants will need to commit to three weeks of training and annual leave will not be permitted during the training course. The course will commence onMonday 2nd December 2024 and will be held at Broughton Control Centre, followed by mentoring within your specified Control Centre.
Salary – NHS Agenda for Change, Band 4,£25,147plus unsocial hours payment.
Any offer of employment will be subject to references and DBS check
Are you calm, highly motivated and have a flair for multi-tasking? The North West Ambulance Service is recruiting Dispatchers for its Patient Transport Service (PTS) Control Centre in Broughton, Speke and Oldham. Working alongside our call handlers, you will be responsible for planning and dispatching non-emergency resources and communicating with our crews.
The Control Centres dispatches ambulances seven days per week. It is essential that applicants are flexible and able to commit to working a rota pattern, which will include late shifts, weekend shifts and bank holidays, including religious festivals.
The Control Centres are fast paced environments and excellent typing speeds are an essential requirement. Successful applicants will have very good communication skills and be able to maintain a calm and professional manner when working under pressure in a fast paced and challenging environment. No previous medical knowledge is needed and a full training package will be provided
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Please read the attached detailed job description, person specification and main responsibilities regarding assessments and training location before submitting your application.
This advert closes on Tuesday 8 Oct 2024